The pages with the submenu´s are not working on a smartphone

niels2
2 Posts
niels2 posted this 17 June 2020
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Hello,
I need some help with my website.
I made it active last week. www.buirefontaine.nl
I have to say I am very happy with the result and I thought Nice Page a good Website building programme.
I enjoyed doing the job and I have many great reactions already.

But I came across a problem.
The pages with submenu´s are not working on a smartphone. And apparently not on a tablet either (I do not have one, but a friend told me that this morning.
Can someone tell me please what I have to do to solve this problem
Hope to hear from you soon!
Kind regards,
Niels Kramer

Hello, I need some help with my website. I made it active last week. www.buirefontaine.nl I have to say I am very happy with the result and I thought Nice Page a good Website building programme. I enjoyed doing the job and I have many great reactions already. But I came across a problem. The pages with submenu´s are not working on a smartphone. And apparently not on a tablet either (I do not have one, but a friend told me that this morning. Can someone tell me please what I have to do to solve this problem Hope to hear from you soon! Kind regards, Niels Kramer
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charlie61
103 Posts
charlie61 posted this 17 June 2020

I have the same problem but different case.
In my case the parent menu of a submenu does not work in responsive mode.

Example: Clothing >> T shirts >> Jeans

Clothing would just expand to t shirt and jeans, but the menu item ”Clothing” is not clickable.

I have the same problem but different case. In my case the parent menu of a submenu does not work in responsive mode. Example: Clothing >> T shirts >> Jeans Clothing would just expand to t shirt and jeans, but the menu item ”Clothing” is not clickable.
Support Team
Support Team posted this 18 June 2020

Hi,

The mobile hamburger menu works in the following way: if the menu item has subitems, then this item works as a separator. That was made for the touch screen devices as there is no hover state effect on them. So all the menu items with subitems are just separators, so you click the item and it opens the submenus list. That is the behavior by the default and cannot be changed.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, The mobile hamburger menu works in the following way: if the menu item has subitems, then this item works as a separator. That was made for the touch screen devices as there is no hover state effect on them. So all the menu items with subitems are just separators, so you click the item and it opens the submenus list. That is the behavior by the default and cannot be changed. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
niels2
2 Posts
niels2 posted this 23 June 2020

Hello Support Team,

I am a little dissapointed with this answer.
Nice Page works great as a Site building tool, it looked very professional to have the submenu´s on the computer and it worked nicely. But I had to delete them to enable my site visitors to open these pages on a mobile phone.
It is surely something that I will tell people about when they ask me if I would recommend Nice Page.
Maybe a thing to look at for future versions?
Sincerely,
Niels KRAMER

Hello Support Team, I am a little dissapointed with this answer. Nice Page works great as a Site building tool, it looked very professional to have the submenu´s on the computer and it worked nicely. But I had to delete them to enable my site visitors to open these pages on a mobile phone. It is surely something that I will tell people about when they ask me if I would recommend Nice Page. Maybe a thing to look at for future versions? Sincerely, Niels KRAMER
Support Team
Support Team posted this 23 June 2020

Hi Niels,

We are sorry to hear that. We'll consider your opinion for the future updates.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Niels, We are sorry to hear that. We'll consider your opinion for the future updates. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
owen.beck
17 Posts
owen.beck posted this 30 June 2021

I just want to agree with previous users. This isn't a good feature at the moment, and I'm worried my site visitors will think my site is broken.

I just want to agree with previous users. This isn't a good feature at the moment, and I'm worried my site visitors will think my site is broken.
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