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cannot export after update

punktown
2 Posts
punktown posted this 13 June 2020
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Hi,
since the last update I am not able to export anymore.
It states "An error occured. Export not completed" (original in german, I translated it)
Please help.

Hi, since the last update I am not able to export anymore. It states "An error occured. Export not completed" (original in german, I translated it) Please help.
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Support Team
Support Team posted this 15 June 2020

Hi Annika,

Does this issue happen with all the projects or with a specific one? If that is only one project with the issue, try to export it as the Project only and attach it to the ticket.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Annika, Does this issue happen with all the projects or with a specific one? If that is only one project with the issue, try to export it as the Project only and attach it to the ticket. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
punktown
2 Posts
punktown posted this 15 June 2020

It does happen with every project, but not all the time. Sometimes the export works.
When this issue happens, Nicepage creates something like this: Project.zip.2727646331
I found that I can delete the .2727646331 and the file will work, but that's still very annoying.
I attached the project, same thing here.

It does happen with every project, but not all the time. Sometimes the export works. When this issue happens, Nicepage creates something like this: Project.zip.2727646331 I found that I can delete the .2727646331 and the file will work, but that's still very annoying. I attached the project, same thing here.
Support Team
Support Team posted this 16 June 2020

Hi,

I've successfully exported the provided project as WordPress theme+content, theme+content+project and project with Nicepage 2.17
Did you install any new software, software updates? Did you encounter any problems with internet connection recently?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I've successfully exported the provided project as WordPress theme+content, theme+content+project and project with Nicepage 2.17 Did you install any new software, software updates? Did you encounter any problems with internet connection recently? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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