I'm confused with Nicepage download - is it a trial?

WARNING:

Found out they remove support posts they don't like.
Expect this link to go to a dead post when they remove this.

I was a paying customer
Their support is horrid. You are wasting your time and money.

https://nicepage.com/questions/81318/warning-to-all-nicepage-removes-support-forums-to-hide-issues-with-their-software

Thank you for this and your honesty.

As of yet, I haven't paid anything—I'm using the "free" version. Or, at least I think I am. That's just it, I don't know if what I'm using is a trial of the Premium version or what I can use on infinitum.

My needs aren't for commerce and I probably won't need a ton of pages.

I hear your angst and I'm worried that even though my current needs are modest, I hope any energies I exert will lead to a dead end.

I'm blown away "Support" is ONLY thru community feedback and there's no one "minding the store."

Thanks again.

Nicepage do have some degree of support in the way of generic responses.
But they are really neither here nor there.

I ended up installing a template created by
https://warptheme.com/downloads/wt-clean-joomla-pro-standard/

It's has a few things that needed support, but they had already answered questions (they were still public) that solved my issues.

Have a really good read of the support post that is currently public.
I wont be deleting it, but expect it to disappear.

The template link may not be the right thing for you, but it will take many hours to really find a LONG term solution.

One thing to factor with Nicepage. Is you are stuck with them forever for all changes to your page.

You have two REAL customer reviews in the link above. Read through ALL the link. The fact that it was hidden says alot.

You are smart enough to make your own decision.
Good luck.

(Daniel - Not Nicepage Support - Just a customer)

Hi,

The downloaded version is a fully functional version that has or has not some limitations depending on the user account. If you do not have a license, then the application works in demo mode during the first start. It does not have limitations. Then it switches to the Starter mode. All limitations of the Starter mode are listed here:
https://nicepage.com/premium
It has no time limitations.

Also, there are so many options, it's hard to decide how to use the application.
- online?
- on my local Mac hard drive?
- thru Wordpress?

It is your choice. Nicepage Online is a service with hosting. It does not support exporting WordPress projects. Bicepage Desktop is a theme and content builder for CMS and HTML websites builder. WordPress plugin is a content builder plugin.

WARNING!

We do not REMOVE user posts. We make some of them private due to the following reasons:
- When we ask any confidential information from the topic author (website link, project, admin panel access, even screenshots). Almost no one wants to share such information on the public forum.
- When the topic violates our terms (obscene language, rudeness, advertising of the third-party services, etc)

If you're the topic author you can find all your topics under your Profile.

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Last edited 15 June 2020 by Support Team

Hello Olivia, you and I both know that is an outright lie.

You have only acted because a customer has taken the time to call this for what it is.
Others have joined in confirming how your organisation behaves.

It's clear there are customers who just give up and take it on the chin.

You even resorted to banning a customer from your Facebook page when they don't get any response from any of these forums. (Perhaps that was also an "Accident")

The hiding of the post was done for no other reason than to mask the issue at hand.

For over two weeks there was no response. Do you seriously expect customers to wait months to fix the most basic of issues (especially when you have failed to provide documentation for this major functionality in the first instance)

You have stated in other correspondence hiding this thread was "An accident", but now you are saying it was for other reasons as listed above.

Please at least match your excuses.

You can see clearly from the timeline of the posts (which are now public at the moment) the issue was simply ignored.

It was clear that every attempt was made to find a solution asking for direct links to support documentation and asking others for assistance. But you consider this "Confidential", "rude" or advertising 3rd party apps?

So you are saying if any of your customers talks about ANY of the thousands of available addons for Joomla or Wordpress in these forums that this is reason for hiding these posts from others?

Say someone wants a weather widget add-on for their page and needs help integrating into Nicepage. You are saying here that you will remove this from public view as it's advertising a 3rd party service /plugin?

This means ALL apps and products MUST be 100% controlled by Nicepage.

Based on these rules, every customer is not able to seek any crowd based support to make these CMS's work with all the available addons.

As far as being rude, I think you are mistaking this as being "Honest".

You can attempt to Damage Control as much as you wish.

I do hope your management team very carefully reassess how you support your customers.

To all the long term paying customers of Nicepage. I hope these messages finally change the way you are supported. You have paid for a product that appears to be really easy to use. But unfortunately when things go wrong, you may be left in the dark with no help.

I hope this changes for you, I really do.

Thank you for this. However, I'm still uncertain about one VERY IMPORTANT ASPECT of Nicepage. And it this:

• if I don't host with you, am I able to use the Starter Nicepage plan as a standalone application.
• Specifically, in Wordpress? I already own my domain name and pay another company to host and renew it.

If you could please answer this question—VERY DIRECTLY—it would be much appreciated.

I'd like to think I can use Nicepage within Wordpress via the plugin, design my own page as I see fit, and then simply allow that company to continue to do the hosting.

I need to know—UP FRONT—that I won't go through all the effort and then find: unless I pay you for a premium plan, all my work has been in vain and I need to start all over again.

Thank you,
mBogner

Exporting with the Starter app is limited and is really meant to see how sites are built. Even exporting to HTML, several of my links didn't work as a result. I have purchased the program and built my work site with it. It's a stable HTML site (not WP or Joomla) and I'm happy with how it turned out.

Last edited 15 June 2020 by MerlinAZ

I appreciate your response, MerlinAZ. Thanks for the info.

Let me ask you this re using the WordPress plugin. I don't really know my around WP—I tried it years ago and got frustrated with the UI. Now that Nicepage is a plugin for WP, this seems like a game changer, making WP work more intuitively. Using it within WP, it seems I should be able to get more WYSIWYG results and thereby, a web design exactly like I want vs close to it.

Is this the case? Or will the plugin disappoint and will I run into limitations, like you're saying I'll hit with the Starter app?

Best - mBogner

Wow -- all this conversation and the original questions still not answered -- I am even more confused now about how Nicepage works -- both practically and economically. Does "free" really mean "limited trial"?

Free is free.
The first week is a trial with function that you will lose with the free Starter edition.
The free Starter version is limited to 1 site with up to 5 pages.
What questions do you have? I'll try to answer them.

Last edited 05 April 2022 by MerlinAZ