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Accent problems

info2545
2 Posts
info2545 posted this 29 April 2020
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Hi!
I use french language on the site I am designing.
There are a lot of accented letters in french. They appear correctly on the previsualisation, but when I upload on the server, there seem to be an encoding problem.
Can you tell me how to fix that? Please be thourough in your explanations, I am just a designer with not much of a computer programming know how... Thanks!

The site is visible here and is in HTML format :

http://jimena.ch/pages/nouveausite/Bio.html

Hi! I use french language on the site I am designing. There are a lot of accented letters in french. They appear correctly on the previsualisation, but when I upload on the server, there seem to be an encoding problem. Can you tell me how to fix that? Please be thourough in your explanations, I am just a designer with not much of a computer programming know how... Thanks! The site is visible here and is in HTML format : http://jimena.ch/pages/nouveausite/Bio.html
html exportation ftp-site accent
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4 Replies
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info2545
2 Posts
info2545 posted this 15 May 2020

Yes all good! My provider changed the setting to utf8. And it works! Thanks

Yes all good! My provider changed the setting to utf8. And it works! Thanks
Ch3vr0n
363 Posts
Ch3vr0n posted this 29 April 2020

I knew it. That's the latin-1 code table. It's often problematic with accented letters.

I knew it. That's the latin-1 code table. It's often problematic with accented letters.
Support Team
Support Team posted this 29 April 2020

Hi,

It looks like the issue on the server side. Please contact your hoster with this question.
Here charset should be utf-8:

Charset.jpg

Let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, It looks like the issue on the server side. Please contact your hoster with this question. Here *charset* should be utf-8: !Charset.jpg! Let us know if you have any further questions. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Charset.jpg
Ch3vr0n
363 Posts
Ch3vr0n posted this 29 April 2020

That is likely not a nicepage problem. That's a hosting /server problem. Your server's "locale" for is configured incorrectly. There's most likely a mismatch between the servers "database (MySQLi?) character set", the "default character set" and the database collection.

All 3 values need to be related. For example a proper setup would be (for a joomla based site)

MySQLi CHARACTER SET: utf8, DEFAULT CHARACTER SET: utf8, DATABASE COLLATION: utf8_general_ci

This is not something nicepage can fix, you'll need to ask your hosting provider. Unfortunately converting from 8 character type to another is not an easy task. It's recommended to have th is fixed at the host level, then re-install/export the data

That is likely not a nicepage problem. That's a hosting /server problem. Your server's "locale" for is configured incorrectly. There's most likely a mismatch between the servers "database (MySQLi?) character set", the "default character set" and the database collection. All 3 values need to be related. For example a proper setup would be (for a joomla based site) MySQLi CHARACTER SET: utf8, DEFAULT CHARACTER SET: utf8, DATABASE COLLATION: utf8_general_ci This is not something nicepage can fix, you'll need to ask your hosting provider. Unfortunately converting from 8 character type to another is not an easy task. It's recommended to have th is fixed at the host level, then re-install/export the data
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