Hi everyone
I built a page with Nicepage, when testing it does not show with Safari browser, but does show on Firefox.
Greatful for any help
Thanks
Viki
To be more specific, the page does show, but it is text only, no images - I attach 2 screenshots, one of Safari one of Firefox
To be more specific, the page does show, but it is text only, no images - I attach 2 screenshots, one of Safari one of FirefoxHi Viktoria,
Please export the theme as the Project, attach it to the ticket and also provide a link to the page where we could see the issue.
And just to be sure, check that safari is not using the Reading mode.
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Sincerely,
Hella
Nicepage Support Team
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Hi Hella,
The link is
http://liebesnesterl.at/nesterl/index.php/wohnen
All the other pages work in Safari just fine, only this one page is not working. How can I export the project out of Joomla? The desktop project does not contain the page in question.
Sincerely,
Viki
Last edited 16 April 2020 by viki
Hi Viktoria,
We have checked this page in Safari browser and all elements are displayed correctly, with text and images.
Please check Safari browser settings, most probably there is enable "Reader Mode" (https://thesweetsetup.com/enable-safari-reader-mode-specific-websites/). If so please try to disable this mode. If with settings all ok, please specify which version of Safari you use to test the site
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Sincerely,
Susanna I.
Nicepage Support Team
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Thank you so much, apparently this was the problem! Indeed the reader was checked, why I do not kknow, anyhow after unchecking and restarting Safari everything worked just fine. Thanks again
Thank you so much, apparently this was the problem! Indeed the reader was checked, why I do not kknow, anyhow after unchecking and restarting Safari everything worked just fine. Thanks againViktoria,
You are welcome. Nice to hear that everything is fine now.
Please don't hesitate to contact us with any other questions you may have.
Thanks for being with Nicepage.
...................................................
Sincerely,
Susanna I.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
