Export gets stuck

Dick,

The issue relates to new functionality.
Please uncheck Embed Fonts option, and everything has to be fine.
We are sorry about this.

The upcoming 2.12 version will fix the issue with Embed Fonts option checked.

...................................................
Sincerely,
Eugene
Nicepage Support Team

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Hi,

The fix your developers made for my website was far from a real solution, sadly. Bottomline is that the update to version 2.11.1 never should have distributed.
Yes, your developers' 'fix' made it possible to export and upload my site again. But furthermore it also totally destructed the layout after uploading it to my server. Suddenly huge gaps between elements (texts, images) that were not there before showed up and sizes of pictures were disformed, total chaos! Not visible in Nicepage itself, in the browser (preview and online) it certainly was. No single way to turn return to the website as I developed it...

I was lucky to have recently made a total image of my computers' system partiton in which the previous version of Nicepage was present (2.10.1). After recovery of this image (and ignoring the proposed update to 2.11.1) I finally could repair my site.

Tonight I saw that users can update Nicepage to version 2.11.8 now, but also this version I don't trust anymore. Do I have to create a new full image everytime before updating your software?

Hi,

The issue was related to the font settings. Our developers should fix it in future updates.
Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I would like to know what the problem was: what was fixed?

Hi Dick,

Our developers have fixed the file. Please use this link to download the fixed project:
https://wetransfer.com/downloads/7becf88e6a4cd2a8ea5412a5b8a1432220200407111243/4582a7dddea47acdca5140330bd8ea0220200407111243/77452c

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Dick,

Thanks for your project, our developers will investigate the problem and we'll let you know as soon as we get any details from them.

...................................................
Sincerely,
Hella
Nicepage Support Team

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My project has a size of 20MB, too big to attach.
Why don't you give options how to forfill your request?
Furthermore: I want to send it private and see no possibility to do so.
Please react a.s.a.p. because I can't update my site right now...

Dick,
Please, send us the project file of your problem Website.
Our developers will help you to resolve your problem.

...................................................
Sincerely,
Jones
Nicepage Support Team

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I am having this exact same issue as well, in the most up to date version

Dick,
1. Update your Nicepage application to the latest version and try to Export again.
2. If the problem still exist send us the project file of your problem Website, please.
Our developers will help you to resolve your problem.

...................................................
Sincerely,
Jones
Nicepage Support Team

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