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sdavis3
6 Posts
sdavis3 posted this 04 April 2020
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I am trying. to upload a jpg file and a png file for use on the web site. The system keeps saying it will only upload images. Both of these are images.

Please help so I can upload the "images" it is requesting.

I am trying. to upload a jpg file and a png file for use on the web site. The system keeps saying it will only upload images. Both of these are images. Please help so I can upload the "images" it is requesting.
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Support Team
Support Team posted this 06 April 2020

Steve,
please, provide the link to the file archive with these pictures.
But do not convert them because we need only original images you have tried to upload.
If the problem is exist our developers will resolve it.

...................................................
Sincerely,
Jones
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Steve, please, provide the link to the file archive with these pictures. But do not convert them because we need only original images you have tried to upload. If the problem is exist our developers will resolve it. ................................................... Sincerely, Jones Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sdavis3
6 Posts
sdavis3 posted this 06 April 2020

I was uploading the files from my computer. After doing a restart on the computer, the files uploaded without any problem. Please close the ticket for now.

Thanks

I was uploading the files from my computer. After doing a restart on the computer, the files uploaded without any problem. Please close the ticket for now. Thanks
Support Team
Support Team posted this 07 April 2020

Hi Steve,

Nice to hear that everything is fine now.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Steve, Nice to hear that everything is fine now. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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