apple smartphone issue

elektroknecht4
178 Posts
elektroknecht4 posted this 20 March 2020
Report a bug

Hi out there
I received a message, that with menu on apple smartphone is something wrong. I Attached a picture of this It seems like the menu is hidden behind the pictures. I dont kow what to do, is ther a z-index problem, whats only visible on apple devices? If you shrink the browser window on apple computer, its working fine . I have no apple smartphone, so I just can report, what is told to me. Please check this. It is not very good if apple smartphone users cannot view the site properly.
Thank you in advance for your answer
Stay safe and love for all of you and the developers
Andreas

Hi out there I received a message, that with menu on apple smartphone is something wrong. I Attached a picture of this It seems like the menu is hidden behind the pictures. I dont kow what to do, is ther a z-index problem, whats only visible on apple devices? If you shrink the browser window on apple computer, its working fine . I have no apple smartphone, so I just can report, what is told to me. Please check this. It is not very good if apple smartphone users cannot view the site properly. Thank you in advance for your answer Stay safe and love for all of you and the developers Andreas
apple smartphone-issue
apple-issue.jpg
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8 Replies
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elektroknecht4
178 Posts
elektroknecht4 posted this 21 March 2020

Hello again
Now I tryed to put the transparenzy away, but it looks like the menu bar is behind the picture in the slideshow, its curious but only on apple smartphones!
thankk you in advance for your answer
Andreas

Hello again Now I tryed to put the transparenzy away, but it looks like the menu bar is behind the picture in the slideshow, its curious but only on apple smartphones! thankk you in advance for your answer Andreas
issue-smartphone.jpg
Support Team
Support Team posted this 24 March 2020

Hi Andreas,

Sorry for the delay.
If the issue is related to z-index, please try adding the following code to the Nicepage Site Settings >> CSS tab:

#carousel_4a17
{
z-index: 19;
}

Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Andreas, Sorry for the delay. If the issue is related to z-index, please try adding the following code to the Nicepage Site Settings >> CSS tab: #carousel_4a17 { z-index: 19; } Does the issue continue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
elektroknecht4
178 Posts
elektroknecht4 posted this 01 April 2020

Hi Olivia,
Yes, this did not solve the problem. I attach a file send from Scarlett this morning...
Hope you can help...
Thank you in advance for your answer and best whishes to all
Andreas

Hi Olivia, Yes, this did not solve the problem. I attach a file send from Scarlett this morning... Hope you can help... Thank you in advance for your answer and best whishes to all Andreas
nicepage-issue.jpg
Support Team
Support Team posted this 01 April 2020

Andreas,

Our developers reproduced your problem.
Here is solution which they recommended: please add following code to the Nicepage Site Settings >> CSS tab:

.u-header
{
z-index: 100;
}

...................................................
Sincerely,

Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Andreas, Our developers reproduced your problem. Here is solution which they recommended: please add following code to the Nicepage Site Settings >> CSS tab: <code> .u-header { z-index: 100; } <code> ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
elektroknecht4
178 Posts
elektroknecht4 posted this 01 April 2020

Hi out there,
is it possible to fill this in online, or do I have to set up newly the page
Sincerely
Andreas

Hi out there, is it possible to fill this in online, or do I have to set up newly the page Sincerely Andreas
Support Team
Support Team posted this 13 April 2020

Andreas,

You can do that online in your CMS. Click outside the Editor Area to select the page. In the Right Panel, click on the Page Settings properties and add the provided code into the CSS Tab.

Thank you!
...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Andreas, You can do that online in your CMS. Click outside the Editor Area to select the page. In the Right Panel, click on the Page Settings properties and add the provided code into the CSS Tab. Thank you! ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
elektroknecht4
178 Posts
elektroknecht4 posted this 27 April 2020

Hello out there.
I filled in the css tab
".u-header
{z-index: 100;}"
but the issue is still the same. I have no more idea, where it comes from. I deleted the page set it up new, its still there. I dont know anymore what to do. I gave you the link to the project. could you please test it for apple smartphones, if the mobile menu is still hidden behind the pictures.
thank you in advance and stay save
Andreas

Hello out there. I filled in the css tab ".u-header {z-index: 100;}" but the issue is still the same. I have no more idea, where it comes from. I deleted the page set it up new, its still there. I dont know anymore what to do. I gave you the link to the project. could you please test it for apple smartphones, if the mobile menu is still hidden behind the pictures. thank you in advance and stay save Andreas
Support Team
Support Team posted this 30 April 2020

Hi Andreas,

Please remove the previous custom code and try the following code:

.u-header {
  overflow: initial !important;
}

Let us know if you need our further assistance.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Andreas, Please remove the previous custom code and try the following code: .u-header { overflow: initial !important; } Let us know if you need our further assistance. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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