Problems

8 Posts

malik42 posted this 18 March 2020

I have bought a pro version of nice page. Now my my period of free support is over. Now I have to work with the same features if I don't need free support. But when I start my desktop application and want to make another webpage, there comes a message on screen that I have to upgrade and go to page and it appears that I can buy a pro version. I cannot understand why I should buy again. I don't want to renew support for one year more , It means that I cannot use my pro version that I have bought ???

pro-version-problem

Vote to pay developers attention to this features or issue.

4 Replies

Order By: Standard | Newest

Support Team posted this 18 March 2020

Suhail,

Nice to hear that everything is fine now.
You are welcome. We always happy to help you so please don't hesitate to contact us with any questions you may have.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Suhail, Nice to hear that everything is fine now. You are welcome. We always happy to help you so please don't hesitate to contact us with any questions you may have. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

8 Posts

malik42 posted this 18 March 2020

Thank you very much. With your help problem is solved...
With best regards,
Malik

Thank you very much. With your help problem is solved... With best regards, Malik

Support Team posted this 18 March 2020

Hi Suhail,

I see that your free updates period expired on February 20, 2020, and you didn't extend it. After this date, while starting the Desktop app you got the message with proposal use:

The latest Nicepage version released before your free update expired (2.7)
or
Limited Starter plan with the latest updates (now this is 2.9.0 version)

So on your screenshot, I see you have chosen a Limited Starter plan that doesn't allow you to use premium features of your PRO license:

You can download 2.7 version using this link:
https://get.nicepage.com/Nicepage-2.7.0.exe Desktop app

Use this version as long as you wish or extend free updates to the next year at any time you want.

Let us know if you still have any questions.

Thanks for being with Nicepage.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Suhail, I see that your free updates period expired on February 20, 2020, and you didn't extend it. After this date, while starting the Desktop app you got the message with proposal use: 1. The latest Nicepage version released before your free update expired (2.7) or 2. Limited Starter plan with the latest updates (now this is 2.9.0 version) So on your screenshot, I see you have chosen a Limited Starter plan that doesn't allow you to use premium features of your PRO license: !Captura3.png! You can download 2.7 version using this link: https://get.nicepage.com/Nicepage-2.7.0.exe Desktop app Use this version as long as you wish or extend free updates to the next year at any time you want. Let us know if you still have any questions. Thanks for being with Nicepage. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Captura3.png

8 Posts

malik42 posted this 18 March 2020

I am sending you attachment photo appears in screen.

Captura2.PNG

Captura3.PNG

Captura4.PNG

Company

Product

Themes & Templates

Nicepage

Web Design