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Problem with export FTP website

pelloiafilippo2
4 Posts
pelloiafilippo2 posted this 14 March 2020
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FTP Settings' test: Successful

If I try to export: "Unable to publish to FTP server. Timeout while connecting to server."

How can I resolve this problem?

Thank you so much

FTP Settings' test: Successful If I try to export: "Unable to publish to FTP server. Timeout while connecting to server." How can I resolve this problem? Thank you so much
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Support Team
Support Team posted this 11 March 2022

admin4172,

Could you please create a new private topic, provide access to the FTP server (login/password), and screenshot with FTP settings from Nicepage. We'll try to reproduce this issue on our side and investigate.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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admin4172, Could you please create a new *private* topic, provide access to the FTP server (login/password), and screenshot with FTP settings from Nicepage. We'll try to reproduce this issue on our side and investigate. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
admin4172
1 Posts
admin4172 posted this 08 March 2022

I have a problem recently every time I try to export my site to FTP.
FTP is correctly configured (password, codes, etc) and I understand very well about this.
I use FileZilla FTP and there is no problem with my server as I've done several FTP exports before.
This message always appears:
Unable publishing to FTP server.
Code: ECONNRESET
read ECONNRESET

I have a problem recently every time I try to export my site to FTP. FTP is correctly configured (password, codes, etc) and I understand very well about this. I use FileZilla FTP and there is no problem with my server as I've done several FTP exports before. This message always appears: Unable publishing to FTP server. Code: ECONNRESET read ECONNRESET
pelloiafilippo2
4 Posts
pelloiafilippo2 posted this 19 March 2020

Ok, thank you so much.

Ok, thank you so much.
Support Team
Support Team posted this 19 March 2020

Hi Filippo,

If the same issue happens with FileZilla, then this issue is not related to Nicepage. It looks like this is the problem on the server. I suggest that you contact the hosting provider regarding this issue.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Filippo, If the same issue happens with FileZilla, then this issue is not related to Nicepage. It looks like this is the problem on the server. I suggest that you contact the hosting provider regarding this issue. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
pelloiafilippo2
4 Posts
pelloiafilippo2 posted this 18 March 2020

I have used the same settings.
"Critical error"

I have used the same settings. "Critical error"
test.jpg
Support Team
Support Team posted this 18 March 2020

Filippo,

Please try to publish your website by using the FileZilla desktop application using the same settings.

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Filippo, Please try to publish your website by using the FileZilla desktop application using the same settings. ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
pelloiafilippo2
4 Posts
pelloiafilippo2 posted this 18 March 2020

Sorry but I don't understand.

Sorry but I don't understand.
Support Team
Support Team posted this 18 March 2020

Filippo,

Are you able to publish to this FTP server from a FTP Client like FileZilla or WinSCP?

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Filippo, Are you able to publish to this FTP server from a FTP Client like FileZilla or WinSCP? ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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