Last Day Spring Sale! Up to 50% off!

Export problems

janstaes01
5 Posts
janstaes01 posted this 29 February 2020
Ask a Question

Hi,

First of all, I like Nicepage from the beginning. So I purchased it to Pro version. But now I have some problems with it.
When I try to export (doesn't matter if it is a project, image or HTML) I always get the message "Invalid Path".
No matter what path I choose, Nicepage always shows me this message. I tried to export as a folder, zip file but it won't allow me to export anything.

The same goes for FTP. I always get the message "Unable to connect to FTP server".

Any idea whats going on?

Hi, First of all, I like Nicepage from the beginning. So I purchased it to Pro version. But now I have some problems with it. When I try to export (doesn't matter if it is a project, image or HTML) I always get the message "Invalid Path". No matter what path I choose, Nicepage always shows me this message. I tried to export as a folder, zip file but it won't allow me to export anything. The same goes for FTP. I always get the message "Unable to connect to FTP server". Any idea whats going on?
Vote to pay developers attention to this features or issue.
1 Reply
Order By: Standard | Newest
Support Team
Support Team posted this 02 March 2020

Hi Jan,

Please attach the screenshots of the export window where the settings for the export and FTP will be seen. Also attach a screenshot of the error message and let me know if the issue happens with a single project or with any of them. If that is one project that gives the issues, please try to export it as a Project and attach it to the ticket.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Jan, Please attach the screenshots of the export window where the settings for the export and FTP will be seen. Also attach a screenshot of the error message and let me know if the issue happens with a single project or with any of them. If that is one project that gives the issues, please try to export it as a Project and attach it to the ticket. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments