update

Hi Andreas,

Do you mean that after updating Nicepag Desktop to the most recent version you cannot install the exported plugin on your website anymore? Please describe the issue in more detail and provide a screenshot that demonstrates the error message you received.

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Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia
I have a problem with the web application firewall of my host.

[client 95.90.233.59] ModSecurity: [file "/etc/httpd/conf/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf"] [line "2286"] [id "33310718"] [rev "41"] [msg "Protected by Atomicorp.com Basic Non-Realtime WAF Rules: Generic XSS filter"] [data ""] [severity "CRITICAL"] Warning. Pattern match "(?:<><><>< ?i?frame ?src ?= ?(?:ogg|gopher|data|php|zlib|(?:ht|f)tps?):/|(?:\\.add|\\@)import |asfunction\\:|background-image\\:|e(?:cma|xec)script|\\.fromcharcode|get(?:parentfolde ..." at args:settings. [hostname "brainsandcolours.com"] [uri "/administrator/index.php"] [unique_id "xk6tiv5gdpzkl30xxe8n3qaaas8"], referer: https://brainsandcolours.com/administrator/index.php?option=com_bundc&view=display&ver=1582204868779/

this is the error message, the guy told me that com_bund c may cause the damage.

maybe you are more intelligent than me. i cannot find out what that is.
thanks for your quick answer
andreas
rame rc ogg|gopher|data|php|zlib|(?:ht|f)tps?):/|(?:\\.add|\\@)import |asfunction\\:|background-image\\:|e(?:cma|xec)script|\\.fromcharcode|get(?:parentfolde ..." at args:settings. [hostname "brainsandcolours.com"] [uri "/administrator/index.php"] [unique_id "xk6tiv5gdpzkl30xxe8n3qaaas8"], referer: https://brainsandcolours.com/administrator/index.php?option this is the error message, the guy told me that com_bund c may cause the damage. maybe you are more intelligent than me. i cannot find out what that is. thanks for your quick answer andreas

...and I dont know, why I post this once and it is displayed three times, sorry for that...

Hi Andreas,

Please ask the hosting provider to add an exception to the ModSecurity rules so it does not block Nicepage.

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Sincerely,
Hella
Nicepage Support Team

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Hi Hella
I phoned to them yesterday and they told me, how to do this. and now its working fine. I hope it stays like this in future. Maybe all my questions will help everyone for further developing (by the way, I love nicepage and your work, just to say this sometimes again)
Have a nice day
Andreas

Hi Andreas,

Nice to hear that everything is fine now. Feel free to contact us on any occasion.

Thanks for being with Nicepage.

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Sincerely,
Susanna I.
Nicepage Support Team

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