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Purchased Pro now im a Limitted STARTER PLAN

webxsite
167 Posts
webxsite posted this 24 January 2020
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I can't activate my premium account in wordpress, it shows as pro but tells me I'm on a limitted STARTER plan.

I purchased thinking I would get to use the features of pro up to the last update?

I can't activate my premium account in wordpress, it shows as pro but tells me I'm on a limitted STARTER plan. I purchased thinking I would get to use the features of pro up to the last update?
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Support Team
Support Team posted this 24 January 2020

Hi Nathan,

The application is for the lifetime and you can use the current version as long as you wish. But the free updates period comes for one year with the initial purchase and the new updates that are released after the free updates period expires require the additional purchase of the next year of free updates. But you can still use any of the versions that were released within your active free updates period. You can find the list of those versions here:
https://nicepage.com/User/app/downloads

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Nathan, The application is for the lifetime and you can use the current version as long as you wish. But the free updates period comes for one year with the initial purchase and the new updates that are released after the free updates period expires require the additional purchase of the next year of free updates. But you can still use any of the versions that were released within your active free updates period. You can find the list of those versions here: https://nicepage.com/User/app/downloads ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
webxsite
167 Posts
webxsite posted this 24 January 2020

I apologize...

The server was blocking it, changed settings and now can communicate with your license server.

I apologize... The server was blocking it, changed settings and now can communicate with your license server.
Support Team
Support Team posted this 27 January 2020

Hi Nathan,

We glad that you can activate Nicepage now.
Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Nathan, We glad that you can activate Nicepage now. Please let us know if you need our further assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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