Existing images are not displayed correctly

kontakt4
20 Posts
kontakt4 posted this 05 January 2020
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Images already uploaded are not displayed in Nicepage, this means that a user has to upload the same image again and again in order to use it.

Images already uploaded are not displayed in Nicepage, this means that a user has to upload the same image again and again in order to use it.
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8 Replies
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Support Team
Support Team posted this 15 January 2020

Hi Alexander,

Sorry, but the attached video is not loading. If the issue is in the images window showing only 20 images and no scroll, then this issue is known and will be fixed in the upcoming updates. As a meanwhile solution you can try to minimize the application window to get it smaller than the Images window and then the scroll bar should appear in the Images window and you should be able to see all your other images.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Alexander, Sorry, but the attached video is not loading. If the issue is in the images window showing only 20 images and no scroll, then this issue is known and will be fixed in the upcoming updates. As a meanwhile solution you can try to minimize the application window to get it smaller than the Images window and then the scroll bar should appear in the Images window and you should be able to see all your other images. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
michal84
143 Posts
michal84 posted this 24 January 2020

Hello all,
I would need this also (in Joomla!), not in desktop app. Not to be made in worst case scenario to edit the filenames manually in HTML object.

Thanks,
Michal

Hello all, I would need this also (in Joomla!), not in desktop app. Not to be made in worst case scenario to edit the filenames manually in HTML object. Thanks, Michal
Support Team
Support Team posted this 27 January 2020

Hi Michal,

The initial issue with missing images in the My Images dialog is solved in the most recent Nicepage updates. In both plugin and Desktop application. If you updated CMS plugin, but the issue continues, please create a new private topic and provide access to the CMS admin panel.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Michal, The initial issue with missing images in the My Images dialog is solved in the most recent Nicepage updates. In both plugin and Desktop application. If you updated CMS plugin, but the issue continues, please create a new private topic and provide access to the CMS admin panel. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
michal84
143 Posts
michal84 posted this 27 January 2020

Hello Olivia,
after clicking to My Images / Show all images, they got displayed.

Thanks for your note,
Michal

Hello Olivia, after clicking to My Images / Show all images, they got displayed. Thanks for your note, Michal
martin1534
3 Posts
martin1534 posted this 16 August 2022

Hello, this issue is still present in the latest version of Nicepage app in Windows.

What happens is that when I load some greater ammount of images in the app and then I start inserting them into the gallery, after some number of images, the window with the loaded images shows only certain ammount of them, like cca 30 latest and the rest is missing.

The workaround described with resizing the app window works, but it is still a present bug.

Hi Alexander,

Sorry, but the attached video is not loading. If the issue is in the images window showing only 20 images and no scroll, then this issue is known and will be fixed in the upcoming updates. As a meanwhile solution you can try to minimize the application window to get it smaller than the Images window and then the scroll bar should appear in the Images window and you should be able to see all your other images.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, this issue is still present in the latest version of Nicepage app in Windows. What happens is that when I load some greater ammount of images in the app and then I start inserting them into the gallery, after some number of images, the window with the loaded images shows only certain ammount of them, like cca 30 latest and the rest is missing. The workaround described with resizing the app window works, but it is still a present bug. > Hi Alexander, > > Sorry, but the attached video is not loading. If the issue is in the images window showing only 20 images and no scroll, then this issue is known and will be fixed in the upcoming updates. As a meanwhile solution you can try to minimize the application window to get it smaller than the Images window and then the scroll bar should appear in the Images window and you should be able to see all your other images. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 17 August 2022

Hi,

martin1534, please update the Desktop app and WP plugin to the most recent version.
If the issue still exists, please create a private case https://nicepage.com/Forum/Topic/Create and provide your Desktop Project or temporary access to the admin panel.
Provide a screenshot that demonstrates the issue.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, *martin1534*, please update the Desktop app and WP plugin to the most recent version. If the issue still exists, please create a private case https://nicepage.com/Forum/Topic/Create and provide your Desktop Project or temporary access to the admin panel. Provide a screenshot that demonstrates the issue. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
martin1534
3 Posts
martin1534 posted this 18 August 2022

Hi Susanna I.

here is a video showing the issue: https://www.filemail.com/d/sgbytkusvllgfim

I will create a private case for that.

Martin.

Hi Susanna I. here is a video showing the issue: https://www.filemail.com/d/sgbytkusvllgfim I will create a private case for that. Martin.
Support Team
Support Team posted this 18 August 2022

Hi,

martin1534, we have answered in your private case.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, *martin1534*, we have answered in your private case. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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