Copy inside SEO and Head Page Settings leads to an error

lutz.nagel
7 Posts
lutz.nagel posted this 27 December 2019
Report a bug

Hi,

I am working with Joomla 3.9.14 and Nicepage 2.3.1.

When ever I try to copy code or text inside SEO and Head Page Settings , I got the message "An error occured. Reload Nicepage"
After reloading, all saved changes are gone and the page has the status from where it was opened last time.
Closing the page opens a prompt which tells you, that the page hasn't been saved. Instead of cancel and save the page, I left the page, reopened it and all changes where back.

Regards Lutz

Hi, I am working with Joomla 3.9.14 and Nicepage 2.3.1. When ever I try to copy code or text inside SEO and Head Page Settings , I got the message "An error occured. Reload Nicepage" After reloading, all saved changes are gone and the page has the status from where it was opened last time. Closing the page opens a prompt which tells you, that the page hasn't been saved. Instead of cancel and save the page, I left the page, reopened it and all changes where back. Regards Lutz

Last edited 28 December 2019 by lutz.nagel

Vote to pay developers attention to this features or issue.
2 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 30 December 2019

Lutz,

Thank you for your bug report. I have created a ticket in our bug-tracking system.

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Lutz, Thank you for your bug report. I have created a ticket in our bug-tracking system. ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 08 January 2020

Lutz,
Our developers could not reproduce this bug.
Please, give access to your joomla admin account and give the full text you've tried to paste in order to find a crash cause.

...................................................
Sincerely,
Jones
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Lutz, Our developers could not reproduce this bug. Please, give access to your joomla admin account and give the full text you've tried to paste in order to find a crash cause. ................................................... Sincerely, Jones Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments