Still very buggy software... Implement a save button and a non mobile view option!!

Me jay
12 Posts
Me jay posted this 17 September 2018
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I've been using this software to create some nice looking websites but its very hard to get them looking correct. Making just one small change can through out the whole template. If you don't wait for the auto save feature to kick in before moving on it can simply forget the changes you just spent ages making... very frustrating!! I know this is still in BETA for now. I really think a manual save feature is needed. I thought this would be an improvement on Artisteer but at the moment it feels very buggy and non intuitive. I also think as some mobile views are not fantastic you should have the option to turn them off as you did with Artisteer.

I know this is a new product and you are working hard to rectify the bugs but don't completely reinvent the wheel, Artisteer had some really great features so please think about complimenting more of these in the new software.

I've been using this software to create some nice looking websites but its very hard to get them looking correct. Making just one small change can through out the whole template. If you don't wait for the auto save feature to kick in before moving on it can simply forget the changes you just spent ages making... very frustrating!! I know this is still in BETA for now. I really think a manual save feature is needed. I thought this would be an improvement on Artisteer but at the moment it feels very buggy and non intuitive. I also think as some mobile views are not fantastic you should have the option to turn them off as you did with Artisteer. I know this is a new product and you are working hard to rectify the bugs but don't completely reinvent the wheel, Artisteer had some really great features so please think about complimenting more of these in the new software.
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Support Team
Support Team posted this 18 September 2018

Hi,

We plan to implement a manual saving option in the next Nicepage update. But the automatic saving works quite often. We have not faced any problems with lost changes on our side. Are there specific steps that we can follow to reproduce the issue on our side?
Exactly what Nicepage functions are not intuitive?
Could you please explain the issue with mobile views in more details including screenshot?

Thank you,
Olivia

Hi, We plan to implement a manual saving option in the next Nicepage update. But the automatic saving works quite often. We have not faced any problems with lost changes on our side. Are there specific steps that we can follow to reproduce the issue on our side? Exactly what Nicepage functions are not intuitive? Could you please explain the issue with mobile views in more details including screenshot? Thank you, Olivia
Me jay
12 Posts
Me jay posted this 13 October 2018

Hi Olivia,

My biggest frustration is with mobile views. Quite often when changes are made in one view it makes change in another veiw.

I spend ages making everything look good and then go back to preview the whole website to only find that something like an alignment has moved or a picture has moved.

It just feels like the software is still not stable enough.

Hi Olivia, My biggest frustration is with mobile views. Quite often when changes are made in one view it makes change in another veiw. I spend ages making everything look good and then go back to preview the whole website to only find that something like an alignment has moved or a picture has moved. It just feels like the software is still not stable enough.
Support Team
Support Team posted this 26 October 2018

Hi Jon-Paul,

Have you watched the video regarding the responsive views:
https://nicepage.com/doc/article/5249/how-to-create-responsive-web-design

That may explain a bit. And if it does not help, please export your theme as a project, attach it to the case and then also explain in details what you have changed in responsive views and what exactly is not looking fine. And also please provide some screenshots showing the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Jon-Paul, Have you watched the video regarding the responsive views: https://nicepage.com/doc/article/5249/how-to-create-responsive-web-design That may explain a bit. And if it does not help, please export your theme as a project, attach it to the case and then also explain in details what you have changed in responsive views and what exactly is not looking fine. And also please provide some screenshots showing the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 26 October 2018 by Support Team

sinanoorazar
2 Posts
sinanoorazar posted this 07 March 2023

Tons of bugs and very bad customer service!

Tons of bugs and very bad customer service!
Support Team
Support Team posted this 09 March 2023

Hello,

If you faced any issues with Nicepage, please create a new private topic with the detailed issue description so we can help you.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, If you faced any issues with Nicepage, please create a new private topic with the detailed issue description so we can help you. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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