Web form - always shows red (fail) when it actually works

Franco1s
17 Posts
Franco1s posted this 17 December 2019
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Hi guys
The web form at the bottom of https://www.bytedelivers.com/ captures name, email and message OK but always shows a RED flag "fail" and asks to re-enter, when the data is captured fine and emailed out fine.

You can test it yourself or see here: https://snipboard.io/UNHkDz.jpg

How can I fix this??
Thanks
F/

Hi guys The web form at the bottom of https://www.bytedelivers.com/ captures name, email and message OK but always shows a RED flag "fail" and asks to re-enter, when the data is captured fine and emailed out fine. You can test it yourself or see here: https://snipboard.io/UNHkDz.jpg How can I fix this?? Thanks F/
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Franco1s
17 Posts
Franco1s posted this 18 December 2019

Hi again,
Anybody there?

Thanks!

Hi again, Anybody there? Thanks!
Franco1s
17 Posts
Franco1s posted this 18 December 2019

hey guys.... could really do with some help!?

hey guys.... could really do with some help!?
Support Team
Support Team posted this 19 December 2019

Hi Francois,

As I can see you're using a custom PHP script to send an email. Please check the example provided here:
https://nicepage.com/doc/article/25066/how-to-create-a-simple-html-contact-form-in-nicepage-website-builder
especially the part "Show a javascript message about the successful or unsuccessful sending a message " where you can see the proper format of the answer to the request about successful sending is described.
To display the success message you need to correct your PHP script.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Francois, As I can see you're using a custom PHP script to send an email. Please check the example provided here: https://nicepage.com/doc/article/25066/how-to-create-a-simple-html-contact-form-in-nicepage-website-builder especially the part "Show a javascript message about the successful or unsuccessful sending a message " where you can see the proper format of the answer to the request about successful sending is described. To display the success message you need to correct your PHP script. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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