Project cannot be exported

4 Posts

dedlll posted this 16 December 2019

I have tried to export the Project in HTML format (ZIP File, Nicepage Project included), as I have done many times before. After 98% of the export process the error message "An error occured. Reload Nicepage".
I started the program again and the same error appeared again. After that I deleted the program from the Mac, downloaded it again, started it and again there was the same error.

This is a 30-page website in its final phase. Would you please help me to continue working on this project?

Thank you in advance.

I have tried to export the Project in HTML format (ZIP File, Nicepage Project included), as I have done many times before. After 98% of the export process the error message "An error occured. Reload Nicepage". I started the program again and the same error appeared again. After that I deleted the program from the Mac, downloaded it again, started it and again there was the same error. This is a 30-page website in its final phase. Would you please help me to continue working on this project? Thank you in advance.

exporting

Fehlermeldung-Nicepage.jpg

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4 Replies

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Support Team posted this 17 December 2019

Hi Detlef,

Please try to export the site as the Project only. If that works, attach the exported project to the ticket.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Detlef, Please try to export the site as the Project only. If that works, attach the exported project to the ticket. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

4 Posts

dedlll posted this 17 December 2019

Hi Hella,
I hereby send you the Project File.
Sincerely
Detlef

Hi Hella, I hereby send you the Project File. Sincerely Detlef

WAWAN-project-01.zip

Support Team posted this 17 December 2019

Hi Detlef,

Please try the latest update released just now (2.2.4) and check if the issue persists.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Detlef, Please try the latest update released just now (2.2.4) and check if the issue persists. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

4 Posts

dedlll posted this 17 December 2019

Thanks Hella,
after the update it works again 😅
Sincerely Detlef

Thanks Hella, after the update it works again 😅 Sincerely Detlef

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Project cannot be exported

Company

Product

Themes & Templates

Nicepage

Web Design