My new Nicepage program

Harry,

Can you please attach a video that demonstrates the problem?

...................................................
Sincerely,

Nicepage Support Team

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Harry, Can you please attach a video that demonstrates the problem? ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 09 December 2019 by Support Team

I reloaded the program (I am using Catalina) when I found out that a new Catalina update (2.1.0) was available and downloaded it. I got a prompt change from bin/bash to bin/zsh and performed that successfully. I clicked on the icon on my desktop and a screen came up telling me to drag the the icon to the applications folder and I did that. I clicked on the application and it appeared in the dock; however, nothing loads on to the screen. What am I missing?

I reloaded the program (I am using Catalina) when I found out that a new Catalina update (2.1.0) was available and downloaded it. I got a prompt change from bin/bash to bin/zsh and performed that successfully. I clicked on the icon on my desktop and a screen came up telling me to drag the the icon to the applications folder and I did that. I clicked on the application and it appeared in the dock; however, nothing loads on to the screen. What am I missing?

Harry,

Please provide a video or a screenshots with these prompts.

This will help us to understand the source of the problem.

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Harry, Please provide a video or a screenshots with these prompts. This will help us to understand the source of the problem. ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

First, I clicked on the confirmation email link for download.

Then I chose to mount the the disk image.
Agreed to the terms.
Dragged the file to the applications folder
Found the app and opened it.
Note the when I loaded the application, it appeared on the dock; however, it has no white dot at the bottom of the icon. The program doesn't do anything. It just sits there, and if I close it down, it gives me the force quit prompt.

First, I clicked on the confirmation email link for download.!Screen-Shot-2019-12-21-at-6.14.09-PM.png! Then I chose to mount the the disk image.!Screen-Shot-2019-12-21-at-6.17.14-PM.png! Agreed to the terms.!Screen-Shot-2019-12-21-at-6.17.55-PM.png! Dragged the file to the applications folder!Screen-Shot-2019-12-21-at-6.19.05-PM.png! Found the app and opened it.!Screen-Shot-2019-12-21-at-6.25.44-PM.png! Note the when I loaded the application, it appeared on the dock; however, it has no white dot at the bottom of the icon. The program doesn't do anything. It just sits there, and if I close it down, it gives me the force quit prompt.

Harry,

Please make sure that you have closed the Nicepage app, then start Nicepage app from Applications folder.

If you still get this error, please
1) navigate to the folder: ~/Library/Application Support/Nicepage
2) create an empty txt file here: debug.txt
3) start Nicepage App again
4) send us this debug.txt file

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Harry, Please make sure that you have closed the Nicepage app, then start Nicepage app from Applications folder. If you still get this error, please 1) navigate to the folder: ~/Library/Application Support/Nicepage 2) create an empty txt file here: debug.txt 3) start Nicepage App again 4) send us this debug.txt file ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 26 December 2019 by Support Team