Purchase by mistake

Support Team posted this 3 weeks ago

Hi Mustafa,

I can see that you have a Business License and not a Subscription. You can check it here:
https://nicepage.com/User/Orders/Subscriptions

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mustafa, I can see that you have a Business License and not a Subscription. You can check it here: https://nicepage.com/User/Orders/Subscriptions ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

2 Posts

Mustafa Abbas posted this 3 weeks ago

Oh thanks, but I have another question, what is meant by updates for one year? Does he have to pay the same amount every time?

Support Team posted this 3 weeks ago

Hello Mustafa,

Thank you for your question regarding the one-year update period associated with your Business License.

Understanding the One-Year Update Period:

When you purchase a Nicepage Business License, you receive a lifetime license for the software, allowing you to use it indefinitely. Additionally, you are entitled to one year of free updates, which include new features, improvements, and bug fixes released during that period.

After the One Year:

Once the initial year of free updates concludes, you have two options:

Continue Using Your Current Version:
- You can keep using the version of Nicepage you have at the end of the one-year update period without any additional cost. However, you won't receive any new updates or features released after that time.
Renew for Continued Updates:
- You can renew your update period if you wish to access the latest updates and features beyond the initial year. Renewal is optional and typically offered at a discounted rate compared to the original purchase price.

Payment Details:

You are not required to pay the full original license price each time. Renewal fees for updates are generally lower and may come with discounts. For specific pricing and renewal options, please refer to your Nicepage account or contact our support team.

Feel free to reach out if you have further questions or need assistance with the renewal process.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Mustafa, Thank you for your question regarding the one-year update period associated with your Business License. **Understanding the One-Year Update Period:** When you purchase a Nicepage Business License, you receive a lifetime license for the software, allowing you to use it indefinitely. Additionally, you are entitled to one year of free updates, which include new features, improvements, and bug fixes released during that period. **After the One Year:** Once the initial year of free updates concludes, you have two options: 1. **Continue Using Your Current Version:** - You can keep using the version of Nicepage you have at the end of the one-year update period without any additional cost. However, you won't receive any new updates or features released after that time. 2. **Renew for Continued Updates:** - You can renew your update period if you wish to access the latest updates and features beyond the initial year. Renewal is optional and typically offered at a discounted rate compared to the original purchase price. **Payment Details:** You are not required to pay the full original license price each time. Renewal fees for updates are generally lower and may come with discounts. For specific pricing and renewal options, please refer to your Nicepage account or contact our support team. Feel free to reach out if you have further questions or need assistance with the renewal process. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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