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Website export for external domain upload

matsepomedia
1 Posts
matsepomedia posted this 3 weeks ago
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Hi I have a domain with a different hosting company how do I get my nicepage template to retain the look and functions when exported because when upload onto the cpanel on my domain it loads but when I view the website live it looks completely broken.

Hi I have a domain with a different hosting company how do I get my nicepage template to retain the look and functions when exported because when upload onto the cpanel on my domain it loads but when I view the website live it looks completely broken.
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Support Team
Support Team posted this 3 weeks ago

Hi! For HTML export, you need to export to a folder () and upload the whole folder to your hosting.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

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Hi! For HTML export, you need to export to a folder () and upload the whole folder to your hosting. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Hi thank you for getting back to me, I do but when I have uploaded to the domain the site appears differently. I have attached how the site looks on your domain and how it appears on my domain.

Hi thank you for getting back to me, I do but when I have uploaded to the domain the site appears differently. I have attached how the site looks on your domain and how it appears on my domain.
Support Team
Support Team posted this 3 weeks ago

Hi,

Please provide a link to your site.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please provide a link to your site. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

www.blakmagazine.co.za, I used two different templates from your platform.

www.blakmagazine.co.za, I used two different templates from your platform.
Support Team
Support Team posted this 3 weeks ago

Hi,

Please let me know what exact export options you were using? If possible attach a screenshot of the Export dialog with all the settings as you had them.
Also what upload method were you using to upload the site to your hosting?

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please let me know what exact export options you were using? If possible attach a screenshot of the Export dialog with all the settings as you had them. Also what upload method were you using to upload the site to your hosting? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Hi will send more images of the steps I took to upload to the final search result

Hi will send more images of the steps I took to upload to the final search result
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

These are the results am getting.

These are the results am getting.
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Good Day, any solutions for me I have to be live tomorrow?

Good Day, any solutions for me I have to be live tomorrow?
Support Team
Support Team posted this 3 weeks ago

Hi,

There are only two files extracted, which is not enough, the site should contain a lot more files. Maybe you can try to export the HTML theme in a folder and not in a zip file and then upload on your hosting all the files from that folder.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, There are only two files extracted, which is not enough, the site should contain a lot more files. Maybe you can try to export the HTML theme in a folder and not in a zip file and then upload on your hosting all the files from that folder. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Hi hope you are well, thank you. When I export the HTML and go to my downloads I find the zip file as is with the attached contents.

Screenshot-2024-11-07-120822.png

Hi hope you are well, thank you. When I export the HTML and go to my downloads I find the zip file as is with the attached contents.!Screenshot-2024-11-07-120822.png!
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

hi why aren't you talking to me anymore?

hi why aren't you talking to me anymore?
Support Team
Support Team posted this 3 weeks ago

Hi,

The support is responding within 1-3 business days. We have the priority support available in the paid subscriptions.

As for the problem, I see some files missing on your screenshot, there are no style files. Please export the theme as a Project and attach it to the ticket so we could check the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, The support is responding within 1-3 business days. We have the priority support available in the paid subscriptions. As for the problem, I see some files missing on your screenshot, there are no style files. Please export the theme as a Project and attach it to the ticket so we could check the problem. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Hi, this is the previous conversation I referred to last week, I still haven't gotten a way forward and I am behind the deadline.

Hi, this is the previous conversation I referred to last week, I still haven't gotten a way forward and I am behind the deadline.
Support Team
Support Team posted this 3 weeks ago

Hi,

Please attach the documents requested in the previous message so we could investigate the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please attach the documents requested in the previous message so we could investigate the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Hi I am attaching all screenshots from the exporting process to the uploading.

Hi I am attaching all screenshots from the exporting process to the uploading.
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Hi here is my process.

Hi here is my process.
neokgoloane
20 Posts
neokgoloane posted this 3 weeks ago

Good Day. Anything?

Good Day. Anything?
Support Team
Support Team posted this 2 weeks ago

Hi,

Please also attach the screenshots of the EXPORT process from the application and check that you are doing exactly what is shown in this article:
https://nicepage.com/doc/4123/export-html-website

I have also asked for the Project file ti check if something os wrong with your theme.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please also attach the screenshots of the EXPORT process from the application and check that you are doing exactly what is shown in this article: https://nicepage.com/doc/4123/export-html-website I have also asked for the Project file ti check if something os wrong with your theme. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 2 weeks ago

Good Day

Good Day
neokgoloane
20 Posts
neokgoloane posted this 2 weeks ago

I am being directed to buy a premium plan and I can't do that to be able to export the html folder

I am being directed to buy a premium plan and I can't do that to be able to export the html folder
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