Website export for external domain upload

matsepomedia
1 Posts
matsepomedia posted this 06 November 2024
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Hi I have a domain with a different hosting company how do I get my nicepage template to retain the look and functions when exported because when upload onto the cpanel on my domain it loads but when I view the website live it looks completely broken.

Hi I have a domain with a different hosting company how do I get my nicepage template to retain the look and functions when exported because when upload onto the cpanel on my domain it loads but when I view the website live it looks completely broken.
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Support Team
Support Team posted this 06 November 2024

Hi! For HTML export, you need to export to a folder () and upload the whole folder to your hosting.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

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Hi! For HTML export, you need to export to a folder () and upload the whole folder to your hosting. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 06 November 2024

Hi thank you for getting back to me, I do but when I have uploaded to the domain the site appears differently. I have attached how the site looks on your domain and how it appears on my domain.

Hi thank you for getting back to me, I do but when I have uploaded to the domain the site appears differently. I have attached how the site looks on your domain and how it appears on my domain.
Support Team
Support Team posted this 06 November 2024

Hi,

Please provide a link to your site.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please provide a link to your site. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 06 November 2024

www.blakmagazine.co.za, I used two different templates from your platform.

www.blakmagazine.co.za, I used two different templates from your platform.
Support Team
Support Team posted this 06 November 2024

Hi,

Please let me know what exact export options you were using? If possible attach a screenshot of the Export dialog with all the settings as you had them.
Also what upload method were you using to upload the site to your hosting?

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please let me know what exact export options you were using? If possible attach a screenshot of the Export dialog with all the settings as you had them. Also what upload method were you using to upload the site to your hosting? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 06 November 2024

Hi will send more images of the steps I took to upload to the final search result

Hi will send more images of the steps I took to upload to the final search result
neokgoloane
20 Posts
neokgoloane posted this 06 November 2024

These are the results am getting.

These are the results am getting.
neokgoloane
20 Posts
neokgoloane posted this 07 November 2024

Good Day, any solutions for me I have to be live tomorrow?

Good Day, any solutions for me I have to be live tomorrow?
Support Team
Support Team posted this 07 November 2024

Hi,

There are only two files extracted, which is not enough, the site should contain a lot more files. Maybe you can try to export the HTML theme in a folder and not in a zip file and then upload on your hosting all the files from that folder.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, There are only two files extracted, which is not enough, the site should contain a lot more files. Maybe you can try to export the HTML theme in a folder and not in a zip file and then upload on your hosting all the files from that folder. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 07 November 2024

Hi hope you are well, thank you. When I export the HTML and go to my downloads I find the zip file as is with the attached contents.

Screenshot-2024-11-07-120822.png

Hi hope you are well, thank you. When I export the HTML and go to my downloads I find the zip file as is with the attached contents.!Screenshot-2024-11-07-120822.png!
neokgoloane
20 Posts
neokgoloane posted this 07 November 2024

hi why aren't you talking to me anymore?

hi why aren't you talking to me anymore?
Support Team
Support Team posted this 07 November 2024

Hi,

The support is responding within 1-3 business days. We have the priority support available in the paid subscriptions.

As for the problem, I see some files missing on your screenshot, there are no style files. Please export the theme as a Project and attach it to the ticket so we could check the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, The support is responding within 1-3 business days. We have the priority support available in the paid subscriptions. As for the problem, I see some files missing on your screenshot, there are no style files. Please export the theme as a Project and attach it to the ticket so we could check the problem. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 11 November 2024

Hi, this is the previous conversation I referred to last week, I still haven't gotten a way forward and I am behind the deadline.

Hi, this is the previous conversation I referred to last week, I still haven't gotten a way forward and I am behind the deadline.
Support Team
Support Team posted this 11 November 2024

Hi,

Please attach the documents requested in the previous message so we could investigate the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please attach the documents requested in the previous message so we could investigate the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 11 November 2024

Hi I am attaching all screenshots from the exporting process to the uploading.

Hi I am attaching all screenshots from the exporting process to the uploading.
neokgoloane
20 Posts
neokgoloane posted this 11 November 2024

Hi here is my process.

Hi here is my process.
neokgoloane
20 Posts
neokgoloane posted this 12 November 2024

Good Day. Anything?

Good Day. Anything?
Support Team
Support Team posted this 12 November 2024

Hi,

Please also attach the screenshots of the EXPORT process from the application and check that you are doing exactly what is shown in this article:
https://nicepage.com/doc/4123/export-html-website

I have also asked for the Project file ti check if something os wrong with your theme.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please also attach the screenshots of the EXPORT process from the application and check that you are doing exactly what is shown in this article: https://nicepage.com/doc/4123/export-html-website I have also asked for the Project file ti check if something os wrong with your theme. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
neokgoloane
20 Posts
neokgoloane posted this 13 November 2024

Good Day

Good Day
neokgoloane
20 Posts
neokgoloane posted this 13 November 2024

I am being directed to buy a premium plan and I can't do that to be able to export the html folder

I am being directed to buy a premium plan and I can't do that to be able to export the html folder
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