hello my subscription had ended and I didn't realized. I made a payment today but my website is gone.
How can we find our files again?
Hi,
Clarify please, did you lose your website on Nicepage Desktop or Online? Did you back it up? Any additional information will be appreciated.
...................................................
Sincerely,
Paul C.
Nicepage Support Team
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I cant find it in any place and I only have it on wordpress.
I cant find it in any place and I only have it on wordpress.Hi,
If it is a WordPress website, it should have a domain and URL. Do you remember it? Or do you mean that you lost all Nicepage pages in the WordPress admin panel?
...................................................
Sincerely,
Paul C.
Nicepage Support Team
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First I designed the website on Nicepage app and then I imported everything on Wordpress and added your plugin.
I have the files on Wordpress but I don't have them on my Nicepage account in order to make some changes and additions that I want.
My website is online and running but I needed the files on my Nicepage account.
First I designed the website on Nicepage app and then I imported everything on Wordpress and added your plugin. I have the files on Wordpress but I don't have them on my Nicepage account in order to make some changes and additions that I want. My website is online and running but I needed the files on my Nicepage account.Hi,
I see what you mean. You need to make changes to the Project used for your current WordPress website. If you need to edit the content, you can use the Nicepage plugin that allows creating and editing Nicepage pages directly in the WP admin area.
However, the Project is needed for changing a theme. If you lost your Project on Nicepage Desktop or Online and there is no possibility of recovering it, you will have to create it from scratch. Do you remember all your actions before you lost the Project?
...................................................
Sincerely,
Paul C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi,
We recommend backing up Projects so they can be recovered. Do you remember if you exported your Project somewhere? If it is Nicepage Desktop, did you change the Project folder in Preferences?
...................................................
Sincerely,
Paul C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
