Issue with DNS Configuration for www.zuilex.com on Nicepage Builder

6 Posts

walidmnsr posted this 6 days ago

To assist you in resolving this matter promptly, I have attached screenshots of both my configuration on GoDaddy and the error message I received from Nicepage.

I am facing while trying to publish my website, www.zuilex.com, on Nicepage Builder. I have received an error message stating that my DNS configuration is incorrect, despite being confident that my settings on GoDaddy are accurate. To assist you in resolving this matter promptly, I have attached screenshots of both my configuration on GoDaddy and the error message I received from Nicepage.

configuration

Screenshot-2024-09-30-at-2.02.52-PM.png

Screenshot-2024-09-30-at-2.07.35-PM.png

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Support Team posted this 5 days ago

Hi Walid,

Have you tried to type it without WWW? Also if you want the connection to be secure, you need to add two A records and the second one with the WWW subdomain.
Let me know if this helps.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Walid, Have you tried to type it without WWW? Also if you want the connection to be secure, you need to add two A records and the second one with the WWW subdomain. Let me know if this helps. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

6 Posts

walidmnsr posted this 5 days ago

same issue, all the setting as per your requirement,
when published its showing this msg ( publishing service is unavailable
see tha attached

same issue, all the setting as per your requirement, when published its showing this msg ( publishing service is unavailable see tha attached

Screenshot-2024-09-30-at-5.26.12-PM.png

Support Team posted this 5 days ago

Dear Walid,

It seems the issue may be related to the use of "www" in your domain name. Could you please try publishing your website using zuilex.com without "www" and see if that resolves the issue?

In addition, to ensure a secure connection, please double-check that you have added two A records in your GoDaddy DNS settings:
1. One A record pointing to the IP address without the "www" subdomain.

2. The second A record with the "www" subdomain, also pointing to the same IP address.

Please try these steps, and let us know if this resolves the issue. If the problem persists, feel free to share any further details, and we’ll work to assist you.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Dear Walid, It seems the issue may be related to the use of "www" in your domain name. Could you please try publishing your website using **zuilex.com** without "www" and see if that resolves the issue? In addition, to ensure a secure connection, please double-check that you have added two A records in your GoDaddy DNS settings: 1. One A record pointing to the IP address without the "www" subdomain. !a-record-godaddy.png! 2. The second A record with the "www" subdomain, also pointing to the same IP address. !a-record-www-godaddy.png! Please try these steps, and let us know if this resolves the issue. If the problem persists, feel free to share any further details, and we’ll work to assist you. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

a-record-godaddy.png

a-record-www-godaddy.png

Issue with DNS Configuration for www.zuilex.com on Nicepage Builder

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