Top Level Hamburger Menu Items Do Not Open Pages

Hi,

That is actually not a bug. The topic on how to handle the hover state for the menus on the touch devices is quite complicated and there are several possible solutions and none of them is ideal and has some issues in the different browsers. So the possibility to improve the mobile menu functionality is considered by our developers.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Hella,

this problem should be addressed with PRIORITY as it is clearly a BUG since the beginning.
Being a user of your software since day one, I am not used to such ignorance from NICEPAGE side and the problem should long be solved!
You guys are so flexible and quick in adding new stuff , but when it comes to solve long knowing and old bugs you are stubborn as a buffalo.
So please do something... as the community using mobile gadgets to browse online content is growing and growing and if this will not get solved ASAP, NICEPAGE can close down.

Thanks for your immediate attention and I hope for a quick solution of this BUG .. meanwhile I will not recommending your software anymore and communicate this major problem in all social media possible.

Your frustrated and PAYING customer!

Hi,

I also need multilevel with clickable top level item.

Could this be changed that when you click the text you open top item and if you click the arrow the submenu opens?
Or at least have the possibility to have all items open in default so you could click any of them?

Best regards,
Janne

Hi,

I think this nicepage site I made does what you're talking about. Right? If so, it's somewhere in the settings. I believe the settings I used to do it were listed under submenu > menu type > multilevel, and check submenu arrow. Click on the menu in the nicepage editor to get to the settings. https://www.asteroidcleaningsolutions.com

Hi,

There is no such possibility, but the suggestion is included to our wishlist.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi,

I also need multilevel with clickable top level item.

Could this be changed that when you click the text you open top item and if you click the arrow the submenu opens?
Or at least have the possibility to have all items open in default so you could click any of them?

Best regards,
Janne

Hi,

You can use any third-party plugin to create a menu. Please use Position control to create a position/widget area for this menu. But that in this case, you will not be able to edit the menu, menu items or menu style in Nicepage.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I have exactly the same problem. Is it possible to use a third party menu plugin to avoid this?

Hi,

Thanks for the suggestion, we will consider it for our wishlist.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Thanks for the reply, but some sites require multilevel with clickable single level, so that is not an option.

What about using double tap (which is now used for closing) or even better long press as an option? That should solve the problem, no?

Hi,

Nicepage responsive menu uses click (tap) action to open subitems as there is no hover action on touch screens. This makes parent items with subitems not clickable and behaves as separator items. They are widely used for grouping in menus. As a result, you do not need to refresh the page and open a responsive menu panel to see subitems.

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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We are thinking about building our new website with nicepage and buying the premium version, but this is stopping us so far.

If I understand this right, with mobile menu one can only either click the top (with single level) or buttom (with multi level)? Is there any solution for this?

Wouldn't this render any hamburger menu where you need top and bottom level menu items unworkable? I'd guess we are not the only ones who need a working menu in mobile view? Are there any workarounds for this?!

Hi Randy,

This will require rewriting Nicepage js so that you could open the parent item and display subitems. We do not provide such solutions, unfortunately.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Thank you. I think I understand. So how do I use the complete link without the js intercept?

Hi Randy,

The separator items as parent items are widespread in use. But we added your request to our wish list.
Please note that the link to the parent page itself is still there. We're using js to intercept the click action and use it to open subitems instead.

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I have been designing websites for 2 decades now, and I have never seen another site that works this way. The way it is currently set up is also not ideal for SEO either, as the the URL structure should be: domain/top level nav item (such as locations, services, etc.), item. This does not happen in nicepage, and that's part of the problem with the hamburger menu. I would like to request that the developers fix what seems to be a pretty bad flaw to me. When it comes to being found and making money online, SEO is more than half the battle. Is there any kind of work around in the mean time that you can recommend?

Hi,

This is behavior by default. The menu item with subitems is used to open subitems in the responsive menu only. Unfortunately, this behavior cannot be changed.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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