Elements Hidden or Dissappeared

ohhsodead
2 Posts
ohhsodead posted this 6 days ago
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Hi, when I export my project as HTML and publish online: https://arisen.studio it doesn't show any elements in the first block/section, I noticed this after I had rearranged the elements for the mobile view. So now when I also check the live mobile version all of the elements have hidden there too.

Any ideas or suggestions to fix this?

Thank you

Hi, when I export my project as HTML and publish online: https://arisen.studio it doesn't show any elements in the first block/section, I noticed this after I had rearranged the elements for the mobile view. So now when I also check the live mobile version all of the elements have hidden there too. Any ideas or suggestions to fix this? Thank you

Last edited 6 days ago by ohhsodead

elements
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Support Team
Support Team posted this 6 days ago

Hello Ashley,

Can you please specify what exactly doesn't show on your side?
We can see the first Block from our side in all views, in mobile view we also can see that the menu button is too close to the side, please check that there are no Elements in your Project in all views that cross the Sheet Lines.

enter image description here

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Ashley, Can you please specify what exactly doesn't show on your side? We can see the first Block from our side in all views, in mobile view we also can see that the menu button is too close to the side, please check that there are no Elements in your Project in all views that cross the Sheet Lines. ![enter image description here][1] ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://i.postimg.cc/3Jkv1QGw/image.png
ohhsodead
2 Posts
ohhsodead posted this 5 days ago

Hello Ashley,

Can you please specify what exactly doesn't show on your side?
We can see the first Block from our side in all views, in mobile view we also can see that the menu button is too close to the side, please check that there are no Elements in your Project in all views that cross the Sheet Lines.

![enter image description here][1]
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

[1]: https://i.postimg.cc/3Jkv1QGw/image.png

Hi,

Thank you for getting back to me.

I'm sorry, it seems that it's my browsers/cloudflare fault due the cache not updating anymore. I don't have any other issues now.

I do have one question if that's ok, is it possible or any plans to have a monthly rolling subscription for premium features? There are only just a few one or two features that I would use, and as my website is for my non-profit freeware there's not a possibility of being able to afford a full annual payment.

Thanks for your support.

Ashley

> Hello Ashley, > > Can you please specify what exactly doesn't show on your side? > We can see the first Block from our side in all views, in mobile view we also can see that the menu button is too close to the side, please check that there are no Elements in your Project in all views that cross the Sheet Lines. > > ![enter image description here][1] > ................................................... > Sincerely, > Negat Veri > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp > > > [1]: https://i.postimg.cc/3Jkv1QGw/image.png Hi, Thank you for getting back to me. I'm sorry, it seems that it's my browsers/cloudflare fault due the cache not updating anymore. I don't have any other issues now. I do have one question if that's ok, is it possible or any plans to have a monthly rolling subscription for premium features? There are only just a few one or two features that I would use, and as my website is for my non-profit freeware there's not a possibility of being able to afford a full annual payment. Thanks for your support. Ashley
Support Team
Support Team posted this 4 days ago

Hello Ashley,

We are glad to hear that the issue is solved. Please do not hesitate to contact us at any time if you need any assistance!

Unfortunately, we have only an annual payment, please let us know what exact License or Subscription you are interested in so we can ask our Sales Department about the possibility of a discount for you.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Ashley, We are glad to hear that the issue is solved. Please do not hesitate to contact us at any time if you need any assistance! Unfortunately, we have only an annual payment, please let us know what exact License or Subscription you are interested in so we can ask our Sales Department about the possibility of a discount for you. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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