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Tip for other users (caching)

Hame
5 Posts
Hame posted this 02 September 2024
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I was getting really frustrated with NicePage just now, publishing a site over and over, but page elements weren't displaying correctly (fonts missing, icons massively oversized, etc). Emptying my browser's history and refreshing the page weren't working, either.

Then it occurred to me that my server might be caching these elements. I logged into the cPanel, and sure enough, there's a whole section called "Edge Caching", where I could purge the current cache. As soon as I had, the published site looked exactly as it does in NicePage.

This might be obvious to other users, but hopefully it'll be useful information for someone else out there -- and spare NicePage from getting blamed for something that's beyond their control!

I was getting really frustrated with NicePage just now, publishing a site over and over, but page elements weren't displaying correctly (fonts missing, icons massively oversized, etc). Emptying my browser's history and refreshing the page weren't working, either. Then it occurred to me that my server might be caching these elements. I logged into the cPanel, and sure enough, there's a whole section called "**Edge Caching**", where I could purge the current cache. As soon as I had, the published site looked exactly as it does in NicePage. This might be obvious to other users, but hopefully it'll be useful information for someone else out there -- and spare NicePage from getting blamed for something that's beyond their control!
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Support Team
Support Team posted this 02 September 2024

Hello Hamish,

We are glad you found the solution! It's great that you were able to identify the caching issue and resolve it by clearing the Edge Cache in your cPanel.

Caching can sometimes cause unexpected behavior, especially when making changes to a website. Clearing the cache is a common troubleshooting step.

If you encounter similar issues in the future, don't hesitate to reach out to our support team. We're always happy to help.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Hamish, We are glad you found the solution! It's great that you were able to identify the caching issue and resolve it by clearing the Edge Cache in your cPanel. Caching can sometimes cause unexpected behavior, especially when making changes to a website. Clearing the cache is a common troubleshooting step. If you encounter similar issues in the future, don't hesitate to reach out to our support team. We're always happy to help. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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