My contact form is not delivering messages to the designated email addresses. It was working, now it has stopped. I have checked the email is verified, I have added new emails addresses to check if it sthat (it is not).
I have a separate page which acts a permission form, this sends form data to a Google sheet. That is also not working for some reason. againa, it was before.
Hi Paul,
Please provide a link to the pages with the form that does not work. Is there any error message after you press the Submit button?
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Sincerely,
Hella
Nicepage Support Team
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This one should send and email: https://9wbscout.group/Contact.html
This should submit to a google form: https://9wbscout.group/permission
There is no error message, it actually says "Thank you! Your message has been sent."
Hi Paul,
Looks like there is a problem on our end. I will ask our developers to check it out.
...................................................
Sincerely,
Hella
Nicepage Support Team
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Paul,
You should receive your leads and emails now.
...................................................
Sincerely,
Sergey F
Nicepage Support Team
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Last edited 16 August 2024 by Support Team
I had a similar problem. It appears there was an update to the form elements.
I deleted the form and re-added it to my page. Now it is working properly.
Hello David,
Please let us know does it still working properly without any issues?
If there are any problems - please create a separate Topic.
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Sincerely,
Negat Veri
Nicepage Support Team
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Hello,
Form submission is not working. reCAPTCHA is enabled, but messages are not going through.
Please advise
Hi,
wwwprajeesh, please create a private case https://nicepage.com/Forum/Topic/Create and provide a link to the page with this form.
We will check the problem.
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Sincerely,
Susanna I.
Nicepage Support Team
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