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Prority Support Ticket No Reply

ATS
31 Posts
ATS posted this 10 November 2019
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Hello,

I pay for priority support and my ticket has not been replied to yet. Please see my private ticket here:

https://nicepage.com/questions/51276/trouble-adding-wp-theme-and-plugin

Hello, I pay for priority support and my ticket has not been replied to yet. Please see my private ticket here: https://nicepage.com/questions/51276/trouble-adding-wp-theme-and-plugin
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Support Team
Support Team posted this 11 November 2019

Hi Randy,

Your initial topic was responded, please check it out.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Randy, Your initial topic was responded, please check it out. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ATS
31 Posts
ATS posted this 11 November 2019

Hello Doug,

Thank you for your suggestions. I am also still waiting for a reply to my more specific questions in the private support ticket I had created.

Hello Doug, Thank you for your suggestions. I am also still waiting for a reply to my more specific questions in the private support ticket I had created.
Doug G.
131 Posts
Doug G. posted this 11 November 2019

Try cleaning both your browser and website cache and see if it eliminates the problem. I used to have numerous issues after applying a change and expecting to take effect immediately. These two steps corrected the issue.

On another front, check your file permissions. This can be problematic as well.

Try cleaning both your browser and website cache and see if it eliminates the problem. I used to have numerous issues after applying a change and expecting to take effect immediately. These two steps corrected the issue. On another front, check your file permissions. This can be problematic as well.
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