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Nicepage desktop App not loading

alexisswc
3 Posts
alexisswc posted this 09 May 2024
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Hello,

cannot get my nicepage desktop app to load anything for two days now. The screen looks like the attached file. I've tried closing out of the program, restarting my computer, even uninstalling and reinstalling the program altogether. Please, what else can I try?

Thank you,
Alexis

Hello, cannot get my nicepage desktop app to load anything for two days now. The screen looks like the attached file. I've tried closing out of the program, restarting my computer, even uninstalling and reinstalling the program altogether. Please, what else can I try? Thank you, Alexis
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Support Team
Support Team posted this 09 May 2024

Hello Alexis,

What actions were made before this application crash?
You can download the new version and install it without deleting the previous program.
If this is not working, copy your application folders (Nicepage and Nicepage templates) with saved projects to another direction/drive first, uninstall the app completely using some third-party tool, and install it again.

Let us know.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Alexis, What actions were made before this application crash? You can [download][1] the new version and install it without deleting the previous program. If this is not working, copy your application folders (Nicepage and Nicepage templates) with saved projects to another direction/drive first, uninstall the app completely using some third-party tool, and install it again. Let us know. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://nicepage.com/download
MerlinAZ
2774 Posts
MerlinAZ posted this 09 May 2024

Clicking on the Nicepage logo at the top left sometimes helps.

Clicking on the Nicepage logo at the top left sometimes helps.
alexisswc
3 Posts
alexisswc posted this 20 May 2024

Hi there. The application never crashed. One day it was working fine. The next day I opened it and it would never load.

I've tried completely uninstalling it, and re installing. I've tried installing older versions incase it was a quirk with a recent update. Nothing. I'm back on the most recent update installed but still getting no where. I've also don't simpler things like restarting my computer. ;)

I'm on a desktop using Windows 11Pro.
Version: 22H2
Installed on: ‎9/‎14/‎2023
OS build: m22621.3593
Experience: Windows Feature Experience Pack 1000.22700.1003.0

Hi there. The application never crashed. One day it was working fine. The next day I opened it and it would never load. I've tried completely uninstalling it, and re installing. I've tried installing older versions incase it was a quirk with a recent update. Nothing. I'm back on the most recent update installed but still getting no where. I've also don't simpler things like restarting my computer. ;) I'm on a desktop using Windows 11Pro. Version: 22H2 Installed on: ‎9/‎14/‎2023 OS build: m22621.3593 Experience: Windows Feature Experience Pack 1000.22700.1003.0
alexisswc
3 Posts
alexisswc posted this 20 May 2024

Clicking on the Nicepage logo at the top left sometimes helps.

WHAT?!?!?!?! This worked. WHAT ON EARTH. THANK YOU! What a strange "fix"

> Clicking on the Nicepage logo at the top left sometimes helps. WHAT?!?!?!?! This worked. WHAT ON EARTH. THANK YOU! What a strange "fix"
Support Team
Support Team posted this 20 May 2024

Hello Alexis,

Glad it works.
Let us know if any other assistance is required.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Alexis, Glad it works. Let us know if any other assistance is required. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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