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Links Blacked Out

rachel.przeslawski
2 Posts
rachel.przeslawski posted this 08 May 2024
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The links we add to text do not show up in the published versions. They are completely blacked out. Any ideas?

See attached for example. This seems very deliberate so is it linked to us using the free plan, rather than paid subscription?

The links we add to text do not show up in the published versions. They are completely blacked out. Any ideas? See attached for example. This seems very deliberate so is it linked to us using the free plan, rather than paid subscription?
Nicepage-edit-mode.JPG
published.JPG
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Support Team
Support Team posted this 08 May 2024

Hello Rachel.przeslawski,

Please provide an actual live website link (URL), where we can see your issue in action.
Please attach your site exported as a project here, and we will check.

Export-Import.png

The topic will be moved to private.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rachel.przeslawski, Please provide an actual live website link (URL), where we can see your issue in action. Please attach your site exported as a project here, and we will check. !Export-Import.png! The topic will be moved to private. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Export-Import.png
rachel.przeslawski
2 Posts
rachel.przeslawski posted this 10 May 2024

we are on a WordPress website so aren’t using the Nicepage online or desktop editor.

Our website developer has a Nicepage premium account while the website admins (i.e. me) do not. Would this make a difference?

we are on a WordPress website so aren’t using the Nicepage online or desktop editor. Our website developer has a Nicepage premium account while the website admins (i.e. me) do not. Would this make a difference?
Support Team
Support Team posted this 10 May 2024

Hello Rachel,

If you want, he can try logging in to your wordpress and trying to log in to the Nicepage plugin (by his own account, credentials of NP) and he can check this easily.

Please provide access to the admin area (Website Link with email & password), and we will check inside WordPress.

The topic will be moved to private.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rachel, If you want, he can try logging in to your wordpress and trying to log in to the Nicepage plugin (by his own account, credentials of NP) and he can check this easily. Please provide access to the admin area (**Website Link** with **email & password**), and we will check inside WordPress. The topic will be moved to private. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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