license not activated on my laptop

pkelley92
3 Posts
pkelley92 posted this 02 November 2019
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I am not able to use your product because features are not active. I bought it to install and use on my laptop. Your email says it's activated yet the product says it is not activated. I'd like to get going on my project but will cancel and ask for $$ back if not helped real soon.

I am not able to use your product because features are not active. I bought it to install and use on my laptop. Your email says it's activated yet the product says it is not activated. I'd like to get going on my project but will cancel and ask for $$ back if not helped real soon.
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pkelley92
3 Posts
pkelley92 posted this 02 November 2019

This is a screen print of the message I receive when trying to activate Nice Page from my own PC

This is a screen print of the message I receive when trying to activate Nice Page from my own PC
not-so-nice-page-message.jpg
Support Team
Support Team posted this 05 November 2019

Hi Pat,

Please try to re-login in Nicepage. For this follow these steps:
- Open Nicepage (Desktop or CMS plugin)
- Logout
- Login under the email you used to register in our system and purchased the license
- Activate.

This should help. Please let us know if the issue continues.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Pat, Please try to re-login in Nicepage. For this follow these steps: - Open Nicepage (Desktop or CMS plugin) - Logout - Login under the email you used to register in our system and purchased the license - Activate. This should help. Please let us know if the issue continues. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
leandrocunha
1 Posts
leandrocunha posted this 30 July 2022

same issue. just paid and it says none licenese

same issue. just paid and it says none licenese
Support Team
Support Team posted this 01 August 2022

Hi,

You have two accounts in our system.
Please log out from your account in the Desktop app and log in again with the sap... account.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, You have two accounts in our system. Please log out from your account in the Desktop app and log in again with the *sap...* account. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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