I receive an update of the programm and now all the pichtures of an earlier project are gone
I receive an update of the programm and now all the pichtures of an earlier project are goneHi Andreas,
Could you please provide a screenshot of the issue. That happened in every project in your application? Please attach one of the themes exported as a Project so we could see the missing images.
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Sincerely,
Hella
Nicepage Support Team
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Hi Hella,
First I want to praise Nicepage. Its very cool, but I had some problems with it.
This happend after the last update. I then decided to delet all files and made everything new, using the full export funktion to make shure I have a standalone file. Then, when I start with another theme I delete everything from the old project,to make shure that I have a clean sytem. This takes a little time but it gives me a better feeling. The main thing is, if I work parallel on several websites, I could not find out, how and where the different projekts are saved by nicepage automatically. Maybe you can give me an update, how this is managed in nicepage. Unfortunatly I could not make screenshots for the reasons before. The program, by the way, is awesome, I like very much to work with it, but I have to be shure that it is stable and I can work on older projects after updates. If it does not find pictures or sites after updates , its not very comfortable. Maybe I do something wrong and maybe I need some help with the program.
Thank you in advance
Hi Andreas,
The issue with images after the update is a problem that needs to be investigated.
Then, when I start with another theme I delete everything from the old project,to make shure that I have a clean sytem.
Could you please explain in more detail exactly what files you removed? Nicepage stores projects in the /Documents/Nicepage folder. All project images are located in the subfolders in this directory. The update process does not touch the project folder.
If you reencounter the same issue please compress the problem project folder from this directory and attach it to this topic.
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Sincerely,
Olivia
Nicepage Support Team
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