New version 1.21 is a real disaster

wdege
49 Posts
wdege posted this 25 October 2019
Report a bug

Hi,

I would like to inform you that the latest version (1.21.0) works very badly: added sections that are not seen when the pages are published, in the mobile version nothing is more mobile, incomplete carousels and to see the images it is necessary to double them etc...!
It's a big mess !!

Best regards,
Walt

Hi, I would like to inform you that the latest version (1.21.0) works very badly: added sections that are not seen when the pages are published, in the mobile version nothing is more mobile, incomplete carousels and to see the images it is necessary to double them etc...! It's a big mess !! Best regards, Walt

Last edited 25 October 2019 by wdege

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Support Team
Support Team posted this 25 October 2019

Hi Walter,

Could you please describe each issue you have in details. We will need your exported Project and the link to the site where we could see the issue. Also provide some screenshots describing each issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Walter, Could you please describe each issue you have in details. We will need your exported Project and the link to the site where we could see the issue. Also provide some screenshots describing each issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wdege
49 Posts
wdege posted this 25 October 2019

ok Hella:
-PDF details problems (that I saw) https://drive.google.com/file/d/1r6jBSaxFuQJQ7DYGLgMn9gROKgWpS5sb/view?usp=sharing

Thank you and have a nice day,
Walt

ok Hella: -PDF details problems (that I saw) https://drive.google.com/file/d/1r6jBSaxFuQJQ7DYGLgMn9gROKgWpS5sb/view?usp=sharing - project https://drive.google.com/file/d/1oU2o0rgYq6r8mo4G5-KO1h0oaMgBS6nE/view?usp=sharing - my web site https://www.brizzicomunicazione.it Thank you and have a nice day, Walt
wdege
49 Posts
wdege posted this 04 November 2019

Hi Hella,

it's been a while and I would like to know if your experts have found a solution,
Thank You,
Walt

Hi Hella, it's been a while and I would like to know if your experts have found a solution, Thank You, Walt
whdmike
56 Posts
whdmike posted this 04 November 2019

Software is not really yet mobile ready. It is a lot of work. Each time I create a new block, I have to go to each view and correct it. Doesn't work automatically and it takes a lot of time. I remember when I was working in Elementor, I created desktop view, the rest was taking care automatically. Her you need to double check every block.

Another point is that when you save all your work, you still need to go to page and update page inside wordpress. Otherwise your changes are not visible.

Software is not really yet mobile ready. It is a lot of work. Each time I create a new block, I have to go to each view and correct it. Doesn't work automatically and it takes a lot of time. I remember when I was working in Elementor, I created desktop view, the rest was taking care automatically. Her you need to double check every block. Another point is that when you save all your work, you still need to go to page and update page inside wordpress. Otherwise your changes are not visible.
Support Team
Support Team posted this 07 November 2019

Walter,

What we see you do not use grids. We recommend using grids for the automatic responsive.
Please refer to the following videos.

https://nicepage.com/doc/article/5249/
https://nicepage.com/doc/article/17389/

Thank you!

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Walter, What we see you do not use grids. We recommend using grids for the automatic responsive. Please refer to the following videos. https://nicepage.com/doc/article/5249/ https://nicepage.com/doc/article/17389/ Thank you! ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wdege
49 Posts
wdege posted this 08 November 2019

Hi,

You talk to me about grids, but the problems I found (and which are described in the pdf) are not just about grids. In fact the other problems are the following:
- See point 3, carousel problem section: I had to add images and either click on (duplicate) and then I changed the images within the duplicated group.
When I published online, that group was missing. I tried to duplicate the group (see blue boxes) and then finally we see the images.
- See point 4, video section: when the height of the section is changed, the video background struggles to update the displayed dimensions. furthermore there is no longer the possibility of setting the loop and automatic start. Finally, what does the reset button do? I do not notice any variation.

It seems wrong to dismiss all the problems I indicated with "use the grids", don't you think?

Sincerely,
Walt

Hi, You talk to me about grids, but the problems I found (and which are described in the pdf) are not just about grids. In fact the other problems are the following: - See point 3, carousel problem section: I had to add images and either click on (duplicate) and then I changed the images within the duplicated group. When I published online, that group was missing. I tried to duplicate the group (see blue boxes) and then finally we see the images. - See point 4, video section: when the height of the section is changed, the video background struggles to update the displayed dimensions. furthermore there is no longer the possibility of setting the loop and automatic start. Finally, what does the reset button do? I do not notice any variation. It seems wrong to dismiss all the problems I indicated with "use the grids", don't you think? Sincerely, Walt

Last edited 08 November 2019 by wdege

Support Team
Support Team posted this 29 November 2019

Walter,

We are sorry to miss the PDF. Hella is not responsible for that.

As for the points.

RE 3: We do not yet have the carousel control, and what you did are sliders. each of those have the grid with 3 cells. Duplicated and canged images. Everything worked fine. Exported as HTML and WP content. Please come on Skype and please show us your problem sharing you screen. Our skype id is nicepage_1.

RE 4: It looks like a bug. Thank for reporting. We will assign issues to be resolved.

Thank you!
........................................ ...........
Sincerely,
Arthur D.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Walter, We are sorry to miss the PDF. Hella is not responsible for that. As for the points. RE 3: We do not yet have the carousel control, and what you did are sliders. each of those have the grid with 3 cells. Duplicated and canged images. Everything worked fine. Exported as HTML and WP content. Please come on Skype and please show us your problem sharing you screen. Our skype id is nicepage_1. RE 4: It looks like a bug. Thank for reporting. We will assign issues to be resolved. Thank you! ........................................ ........... Sincerely, Arthur D. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wdege
49 Posts
wdege posted this 29 November 2019

Arthur, tahnk you.
Walt

Arthur, tahnk you. Walt
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