Tech support abandoned my technical support request

tac1combat
14 Posts
tac1combat posted this 23 March 2024
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The tech support completely abandoned the request to solve a problem with theme update for my WP. Once the new theme was updated and uploaded, my shopping cart stopped working. No details, no paypal buttons, no add to cart button. This issue lots of other people are having without clear resolution. The technical support was deserted and no response after several attmepts to reinitiate the communication.

The tech support completely abandoned the request to solve a problem with theme update for my WP. Once the new theme was updated and uploaded, my shopping cart stopped working. No details, no paypal buttons, no add to cart button. This issue lots of other people are having without clear resolution. The technical support was deserted and no response after several attmepts to reinitiate the communication.
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Support Team
Support Team posted this 23 March 2024

Hello Shoji,

We are sorry to hear that the answer to your request has been delayed, can you please specify what Topic you are talking about, so we can check?
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Shoji, We are sorry to hear that the answer to your request has been delayed, can you please specify what Topic you are talking about, so we can check? ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tac1combat
14 Posts
tac1combat posted this 27 March 2024

Do you want me to cut and paste the whole thread? Tech support was George.

Do you want me to cut and paste the whole thread? Tech support was George.
Support Team
Support Team posted this 28 March 2024

Shoji,

IDs are enough, and we are working on your cases.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Shoji, IDs are enough, and we are working on your cases. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tac1combat
14 Posts
tac1combat posted this 30 March 2024

Did you want any further information from me while you work on this?

Did you want any further information from me while you work on this?
Support Team
Support Team posted this 31 March 2024

Hello Shoji,

If any updates from your side are available - please share them with us so we can transfer the information to our Dev department.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Shoji, If any updates from your side are available - please share them with us so we can transfer the information to our Dev department. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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