icons are not loading

@aylonlimited. Update to the new version 3.5.2 and it works. They fixed it quickly :)

Same, it only loads the first few rows of icons, then all the rest are blank. on both desktop and online editor.

Almost unusable.

Hi,

figimp,
You see such a screen when entering the Online editor, right? Please check
check internet connection.

If the problem still persists, please reproduce the issue >> open the Console tab and provide a screenshot of this tab in the private case.

alan2912,
There are no errors on your screenshot.
Also, please create a private case.
Reproduce the issue in the Desktop app >> provide a screenshot.
Reproduce the issue in the Online Editor >> open Console >> Network tab >> click F5 >> and provide a screenshot of this tab

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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My online editor screen looks the same - stuck on Loading also.

• Added screenshot of both the network and console tabs.

If it helps, I have just bought the premium version. Before that, while I was still trialling it, it worked fine.

Last edited 03 February 2021 by alan2912

nothing happens the screen remains frozen

Hi,

We have checked on our side and don't see the problems with icons.

Please try in the Online Editor https://nicepage.com/Editor/Siteboard/#/dashboar. If the issue continues in this Editor, please open Console >> Network tab and provide a screenshot of this tab in the private cases.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Same on Windows 10 in 3.5.1

in the new version 3.5.1 MAC the icons arent loading

Hi,

Just a note. If you were having the issue in the desktop application, please install the latest update released just now, it includes the fix for the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Karel,

Thanks for reporting the issue. Our developers have already fixed it, please try once again now.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

YES, it doesn't work any more...