Remove created with nicepage does no more work

stefan.furrer
6 Posts
stefan.furrer posted this 18 October 2019
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Hi dear support
I have created two websites with nicepage. But now on the newer i can't remove 'created with Nicepage'.
I know where the switch is, but it does no matter if the hook set or not. Created with nicepage goes not away.
Regards
Stefan

Hi dear support I have created two websites with nicepage. But now on the newer i can't remove 'created with Nicepage'. I know where the switch is, but it does no matter if the hook set or not. Created with nicepage goes not away. Regards Stefan
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Support Team
Support Team posted this 21 October 2019

Hi Stefan,

Could you please provide a bit more details. The footnote does not go away in the exported site or in the preview? Does it happen with a single project only? If so, please attach it to the ticket.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Stefan, Could you please provide a bit more details. The footnote does not go away in the exported site or in the preview? Does it happen with a single project only? If so, please attach it to the ticket. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
stefan.furrer
6 Posts
stefan.furrer posted this 21 October 2019

Hello
It goes not away on both, the preview and the webpage.
It happens on the newest project only where i work with the newest software release.
On the older software release it is away.
Sorry, have only two webpages with nicepage. An older where it is the footnote with 'created with nicepage' no more to see and a new one where i can't remove it.
Old is "www.lalafane.ch"
New is "www.art-andrea.ch"
Regards
Stefan

Hello It goes not away on both, the preview and the webpage. It happens on the newest project only where i work with the newest software release. On the older software release it is away. Sorry, have only two webpages with nicepage. An older where it is the footnote with 'created with nicepage' no more to see and a new one where i can't remove it. Old is "www.lalafane.ch" New is "www.art-andrea.ch" Regards Stefan
Support Team
Support Team posted this 22 October 2019

Hi Stefan,

I have opened the new site and there is no footnote. Please let me know if you still see the issue on your side. That may be the browser caching issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Stefan, I have opened the new site and there is no footnote. Please let me know if you still see the issue on your side. That may be the browser caching issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
stefan.furrer
6 Posts
stefan.furrer posted this 22 October 2019

Hello
I've found the failure. If i'm edit the page in Jommla directly it was not possible to remove the footnote. So i have tried it in the windows version and uploded as a new template and then it was away.

So the problem no longer exist.
But maybe you check why it does not go in Joomla directly.

Regards
Stefan

Hello I've found the failure. If i'm edit the page in Jommla directly it was not possible to remove the footnote. So i have tried it in the windows version and uploded as a new template and then it was away. So the problem no longer exist. But maybe you check why it does not go in Joomla directly. Regards Stefan
Support Team
Support Team posted this 07 November 2019

Hi Stefan,

Sorry for the delay in replying. I have checked the functionality on my end and it works just finr on the live site within the plug-in. Please check that the page is using the Nicepage Header and Footer template and not the Theme Header and Footer or Theme Template.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Stefan, Sorry for the delay in replying. I have checked the functionality on my end and it works just finr on the live site within the plug-in. Please check that the page is using the Nicepage Header and Footer template and not the Theme Header and Footer or Theme Template. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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