Video doesn't start in mobile view

Hi Charlie,

The mobile browsers are commonly disabling autoplay option to decrease the traffic on the mobile devices. And as your video is set as the background, there is no possibility to press play for it. So if you need to be able to play the video on the phones with pressing the play button, consider placing the video as a Video control and not as the background.

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Sincerely,
Hella
Nicepage Support Team

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Hi,

Thank you for your answer.

I have another problem with videos tho.
Adding a video (only one) in any project makes Nicepage Desktop version crash all the time.

Also, the added video keeps playing with sound, while i am working on my project. There seems to be a bug with that feature.

I can not see the video moving or something (this is in working mode - not preview mode) - it seems like it keeps running in the background and the whole program works slow and very often crashing as result.

Regards
Charlie

Hi Charlie,

Does that happen with the specific video file? Please attach the theme exported as aproject and also specify where exactly the video was inserted. Maybe we would need some screenshots or short video to see the problem on your end.

...................................................
Sincerely,
Hella
Nicepage Support Team

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I've had the same problem with the video sound playing when I edit the page.

Hi,

Could you please create a new private topic with the detailed issue description and provide the problem project or access to the CMS admin panel so we can investigate this issue.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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