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Cannot load website

kjw4
2 Posts
kjw4 posted this 22 January 2024
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I am trying to update software but I added a HTML file and now the program stalls (says LOADING) and I even cannot access my other websites I built. I tried erasing the most recent files and that does not help. Fortunately, I did ZIP the websites I want. What to do, for program to access the "menu" of files or to do a complete erasure of software and start over?

I am trying to update software but I added a HTML file and now the program stalls (says LOADING) and I even cannot access my other websites I built. I tried erasing the most recent files and that does not help. Fortunately, I did ZIP the websites I want. What to do, for program to access the "menu" of files or to do a complete erasure of software and start over?
error-loading-page
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MerlinAZ
2697 Posts
MerlinAZ posted this 22 January 2024

https://nicepage.com/questions/481736/system-problem

https://nicepage.com/questions/481736/system-problem
Support Team
Support Team posted this 22 January 2024

Hello Janice,

Thanks for using Nicepage!

  1. Make sure that you are running the latest version of Nicepage. Nicepage releases updates regularly to fix bugs and improve performance. You can check for updates by going to Help > Check for Updates.
  2. Disable your antivirus software temporarily. Antivirus software can sometimes interfere with Nicepage. If you are still having trouble opening Nicepage after disabling your antivirus software, you can try whitelisting the Nicepage application.
  3. Please click the Nicepage icon during the Loading process and log into Nicepage after that, sometimes this is helpful.

Please let us know the result.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Janice, Thanks for using Nicepage! 1. Make sure that you are running the latest version of Nicepage. Nicepage releases updates regularly to fix bugs and improve performance. You can check for updates by going to Help > Check for Updates. 2. Disable your antivirus software temporarily. Antivirus software can sometimes interfere with Nicepage. If you are still having trouble opening Nicepage after disabling your antivirus software, you can try whitelisting the Nicepage application. 3. Please click the Nicepage icon during the Loading process and log into Nicepage after that, sometimes this is helpful. Please let us know the result. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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