Continuation from a new device

bravenayoma
7 Posts
bravenayoma posted this 08 January 2024
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Hello Support team, I am about to renew my subscription but I found out that I do not have access to my website builder even though I have my account logged in because I changed my laptop. Please I need help with this as I have to continue a project promptly. Thank you.

Hello Support team, I am about to renew my subscription but I found out that I do not have access to my website builder even though I have my account logged in because I changed my laptop. Please I need help with this as I have to continue a project promptly. Thank you.
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MerlinAZ
2768 Posts
MerlinAZ posted this 08 January 2024

Do you still have access to your old laptop files?

Do you still have access to your old laptop files?
Support Team
Support Team posted this 09 January 2024

Hello Arhobo,

Thanks for reaching out to us

If you have an old project you can import it into the Nicepage app on your new device. Do you have your files in the Nicepage Desktop app or it's the Online Builder? If it's the Nicepage Desktop app the files are stored locally in your old laptop. Go to the Documents\Nicepage copy the projects and paste it to your Nicepage projects folder on your new device.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Arhobo, Thanks for reaching out to us If you have an old project you can import it into the Nicepage app on your new device. Do you have your files in the Nicepage Desktop app or it's the Online Builder? If it's the Nicepage Desktop app the files are stored locally in your old laptop. Go to the Documents\Nicepage copy the projects and paste it to your Nicepage projects folder on your new device. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
bravenayoma
7 Posts
bravenayoma posted this 16 January 2024

Hello Team, no I do not have access to my old laptop, it crashed. But I was able to click on sites and imported the project from my account on the nicepage app and it worked to my surprise, very efficient. Thank you for your assistance

Hello Team, no I do not have access to my old laptop, it crashed. But I was able to click on sites and imported the project from my account on the nicepage app and it worked to my surprise, very efficient. Thank you for your assistance
Support Team
Support Team posted this 16 January 2024

Hello Arhobo,

We are glad to hear such great news.

Do not hesitate to contact us if you require our assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Arhobo, We are glad to hear such great news. Do not hesitate to contact us if you require our assistance. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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