Joomla plugin installation fails

office82
8 Posts
office82 posted this 03 January 2024
Ask a Question

Hi, I have a clean Joomla 4.1 docker-based environment. when I try to install nicepage 6.1 plugin it returns an internal server error. I can not find any additional info on what went wrong. Other plugins install successfully from zip and from web installer. How can I install this plugin on Joomla 4.1?

Best regards, Adam

Hi, I have a clean Joomla 4.1 docker-based environment. when I try to install nicepage 6.1 plugin it returns an internal server error. I can not find any additional info on what went wrong. Other plugins install successfully from zip and from web installer. How can I install this plugin on Joomla 4.1? Best regards, Adam
Vote to pay developers attention to this features or issue.
6 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 04 January 2024

Hi Adam,

Please attach a screenshot of the error message that you get.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Adam, Please attach a screenshot of the error message that you get. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
office82
8 Posts
office82 posted this 04 January 2024

After dropping zip file with nicepage plugin downloaded from your site I get this message without any additional information:

After dropping zip file with nicepage plugin downloaded from your site I get this message without any additional information:
Support Team
Support Team posted this 04 January 2024

Hi Adam,

Please try to contact your hosting provider and ask them to check if any settings are blocking the Nicepage upload? Maybe size limits or security settings.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Adam, Please try to contact your hosting provider and ask them to check if any settings are blocking the Nicepage upload? Maybe size limits or security settings. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
office82
8 Posts
office82 posted this 04 January 2024

The zip file is successfully uploaded to the server; I can see it in the tmp directory. Other extensions like Phoca Gallery (zip install) were successfully installed.

The zip file is successfully uploaded to the server; I can see it in the tmp directory. Other extensions like Phoca Gallery (zip install) were successfully installed.
office82
8 Posts
office82 posted this 04 January 2024

I have this joomla as docker container in my own VPS serwer with Ubuntu 22.04 where I have root access and I can check all settings that you suggest.

I have this joomla as docker container in my own VPS serwer with Ubuntu 22.04 where I have root access and I can check all settings that you suggest.
Support Team
Support Team posted this 08 January 2024

Hi Adam,

Maybe try to increase the max_execution_time and max_upload_size in php.ini. Also as it is your server, you can check the server logs to see what is blocking the theme installation.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Adam, Maybe try to increase the max_execution_time and max_upload_size in php.ini. Also as it is your server, you can check the server logs to see what is blocking the theme installation. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments