Colors and fonts in the Online Builder disappeared

xvemanuelvx
361 Posts
xvemanuelvx posted this 01 January 2024
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This is the second time this has happened to me in the Online Builder: I always adjust the styles in the global settings. Unfortunately, sometimes they are strangely reset to the default styles, and all my colors, fonts and other customizations have disappeared.

The correct colors are displayed in the preview. This is how I want my page to look.:

enter image description here

And when I want to edit my page, it looks like this. All my predefined styles are gone.

enter image description here

This is the second time this has happened to me in the Online Builder: I always adjust the styles in the global settings. Unfortunately, sometimes they are strangely reset to the default styles, and all my colors, fonts and other customizations have disappeared. The correct colors are displayed in the preview. This is how I want my page to look.: ![enter image description here][1] And when I want to edit my page, it looks like this. All my predefined styles are gone. ![enter image description here][2] [1]: https://resources.nicepage.com/873/122873/Screenshot-2024-01-01-223459.png [2]: https://resources.nicepage.com/872/122872/Screenshot-2024-01-01-223433.png
bug
Screenshot-2024-01-01-223433.png
Screenshot-2024-01-01-223459.png
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Support Team
Support Team posted this 03 January 2024

Hello Emanuel,

Please write a step-by-step instruction on how to reproduce this behavior.
In case you will be able to catch this with a screen capture video would be very helpful.

Thank you.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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Hello Emanuel, Please write a step-by-step instruction on how to reproduce this behavior. In case you will be able to catch this with a screen capture video would be very helpful. Thank you. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
xvemanuelvx
361 Posts
xvemanuelvx posted this 03 January 2024

Hello Emanuel,

Please write a step-by-step instruction on how to reproduce this behavior.
In case you will be able to catch this with a screen capture video would be very helpful.

Thank you.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

I can't give you step by step guidance. That was suddenly the case when I opened the project.

> Hello Emanuel, > > Please write a step-by-step instruction on how to reproduce this behavior. > In case you will be able to catch this with a screen capture video would be very helpful. > > Thank you. > ................................................... > Sincerely, > Anna. > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp I can't give you step by step guidance. That was suddenly the case when I opened the project.
Support Team
Support Team posted this 03 January 2024

Hello Emanuel,

Do you have any issues now with your Online builder projects?
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Emanuel, Do you have any issues now with your Online builder projects? ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
xvemanuelvx
361 Posts
xvemanuelvx posted this 03 January 2024

No, except for the reset global styles in this project.

No, except for the reset global styles in this project.
Support Team
Support Team posted this 05 January 2024

Hello Emanuel,

Ok, please let us know in case you require any additional assiatnce.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Emanuel, Ok, please let us know in case you require any additional assiatnce. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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