Parallax: pictures "jumps" after loading

kontakt27
168 Posts
kontakt27 posted this 22 September 2019
Report a bug

Hi,

when I use a picture as a background and declare this picture as parallax, the picture jumps after loading.
See it on http://test.schreinerei-siebenhuetter.de/de/holzwelten/einzelmoebel-deutsch/tische-baenke-deutsch.html

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Support Team
Support Team posted this 23 September 2019

Robert,

We are unable to see the page.

We get "404 - Komponente nicht gefunden"

Thank you!

...................................................
Sincerely,
Nicepage Support Team

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kontakt27
168 Posts
kontakt27 posted this 23 September 2019

Sorry, I´ve changed the ct1-menu2.... Aliases.

Here is the right URL

http://test.schreinerei-siebenhuetter.de/de/holzwelten/einzelmoebel/tische-baenke

Support Team
Support Team posted this 24 September 2019

Hi Robert,

I have entered on your site and see a certain delay. I see that the picture jumps a little while loading the page. This may be while styles are loading. After loading, its movement on the scroll is smooth as it should be. If you see that the picture jumps after loading while the scrolling, write to us in which browser this problem repeats.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Last edited 25 September 2019 by Support Team

kontakt27
168 Posts
kontakt27 posted this 25 September 2019

Well, it´s seems like this occurs by using Google Chrome and Firefox. I can´t see it by using Edge

Support Team
Support Team posted this 25 September 2019

Hi Robert,

We have compared your site loading in different browsers and can say that the problem exactly in the page load differences by these browsers. It seems like it takes some time until the script calculates the page height and puts down the offset for the picture in styles. After loading, there is no problem and everything works as it should.
During page loading, such moments often happen and, unfortunately, we cannot help in this case.

Please, let us know if you still have any questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Last edited 26 September 2019 by Support Team

kontakt27
168 Posts
kontakt27 posted this 27 September 2019

But there must be a solution. Using other pagebuilders parallax works fine ....

Support Team
Support Team posted this 27 September 2019

Hi Robert,

Different solutions are used by different builders. And besides, the problem is only during page loading, after that there is no problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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My Branch Website
3 Posts
My Branch Website posted this 15 January 2023

I know this is an old post, but...

Robert is right with this one, it is a significant bug that affects quite a lot of users on our site. The fact that: "the problem is only during page loading, after that there is no problem" is just a way of you saying you won't prioritise this issue. (which I fully understand of course)

But page loading makes up a significant portion of a user's experience and the fact that other websites built with other pagebuilders don't have this issue makes Nicepage be at a disadvantage. It is something very noticeable and makes your website seem like it is very amateur-like built.
Is there absolutely no way you could look in to this?

Like optimizing the script? Or revising the way this loads?

-Remi

danieljpatton
7 Posts
danieljpatton posted this 19 January 2025

Still happening years later....come on devs. If other page builders can do it, you can too. Don't just shrug it off as if it doesn't matter. EVERY part of the user experience matters.

Last edited 19 January 2025 by danieljpatton

Support Team
Support Team posted this 20 January 2025

Deniel,

Please create a separate private case, providing your project or access to your website admin if needed.

...................................................
Sincerely,
Nicepage Support Team

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