After last update Nicepage does not renognize my project folder

jdominguezlemoine
13 Posts
jdominguezlemoine posted this 15 December 2023
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Hello After the last update to V6.1.3 Nicepage stopped recognizing all my work

In the preferences, i have my work folder correctly set

nicepage preferences

but

my projects do not appear

Please help me, I have a lot of clients projects

Hello After the last update to V6.1.3 Nicepage stopped recognizing all my work In the preferences, i have my work folder correctly set ![nicepage preferences][1] but ![my projects do not appear][2] [1]: https://ibb.co/hc8bKGS [2]: https://ibb.co/tYF85VG Please help me, I have a lot of clients projects
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jdominguezlemoine
13 Posts
jdominguezlemoine posted this 15 December 2023

I tried to add some screen shots but it looks like it did not work. My path to my work folders is correct but yet Nicepage can not see them, How do I downgrade to the previous versions? or what happened?

I tried to add some screen shots but it looks like it did not work. My path to my work folders is correct but yet Nicepage can not see them, How do I downgrade to the previous versions? or what happened?
jdominguezlemoine
13 Posts
jdominguezlemoine posted this 15 December 2023

I downgraded but same problem. Nicepage does not recognize my project folder. Please please help. I am dead.

I downgraded but same problem. Nicepage does not recognize my project folder. Please please help. I am dead.
Support Team
Support Team posted this 15 December 2023

Hi, Juan,

We are sorry to hear that you are facing such an issue.

Clarify please, did you change the Project folder in Preferences? If yes, please make sure that your PC has stable access to this folder.

Could you please also tell us if you see sites inside your Project folder (Site_###)? If there are sites, please try to move them to Documents/Nicepage on your PC (not cloud or somewhere else) and set this folder in Preferences. Will it be helpful?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Juan, We are sorry to hear that you are facing such an issue. Clarify please, did you change the Project folder in *Preferences*? If yes, please make sure that your PC has stable access to this folder. Could you please also tell us if you see sites inside your Project folder (Site_###)? If there are sites, please try to move them to *Documents/Nicepage* on your PC (not cloud or somewhere else) and set this folder in *Preferences*. Will it be helpful? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jdominguezlemoine
13 Posts
jdominguezlemoine posted this 15 December 2023

I managed, i had to uninstall, delete all remaining files from computer and I cleaned the registry. After that I reinstalled and it recognized folders. I noticed that if I uninstall, it does not clean everything.

I managed, i had to uninstall, delete all remaining files from computer and I cleaned the registry. After that I reinstalled and it recognized folders. I noticed that if I uninstall, it does not clean everything.
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