No precise and exhaustive answer

Hello Giovanna,

We appreciate your feedback and apologize for any frustration caused by the lack of clarity in our responses. Your satisfaction is important to us, and we want to ensure that we address your concerns comprehensively.

To assist you more effectively, could you please provide specific details or restate the questions that haven't been answered to your satisfaction? This will help us better understand the issues at hand and provide you with more precise and relevant information.

Your input is invaluable, and we're committed to resolving any concerns you may have.
Thank you for your patience, and we look forward to assisting you further.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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Dear Ahmad and all,
Let's see if I can express step by step my issue, maybe I'll get an answer that could solve the problem. The software "Nicepage" automatically generates a markup schema. Is that correct? I understand that it's not possible to disable this function in Joomla. Is that correct?
So, if the answers are affirmative, a question arises: why doesn't the markup (of Nicepage) work correctly with the articles generated by Joomla?
Let me explain it better. If the Joomla-generated article includes "Full Article Image" through the "Images and Links" option in Joomla, then the Nicepage generates a syntax error in the script.
Example: https://validator.schema.org/#url=https%3A%2F%2Fwww.iranlink.info%2Findex.php%2Fnasrin-sotoudeh-e-di-nuovo-libera
Excluding "Full Article Image," everything returns to normal.
https://validator.schema.org/#url=https%3A%2F%2Fwww.iranlink.info%2Findex.php%2Fnewsha-tavakolian-artista-iraniana-vincitrice-del-photo-grant-di-deloitte-al-mudec-di-milano

Now, if I add my HTML page markup, I find myself with two sets of markup schemas in the page source.

Certainly, I must be doing something wrong. Because I believe the solution cannot be to exclude a convenient Joomla feature! There must be a solution, but what is it?
Thanks

Dear Giovanna,

We've replied to your initial topic, which was created previously.

Let's keep the conversation in one ticket to avoid confusion.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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