Unpublished site

rmfgfs
4 Posts
rmfgfs posted this 11 December 2023
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By mistake I unpublished the site, now I'm not able to publish it again.
I did it because the site is translated in 3 languages and only Portuguese appeared on the published...
I thought "wrongly" that if I unpublished it would solve the problem.

By mistake I unpublished the site, now I'm not able to publish it again. I did it because the site is translated in 3 languages and only Portuguese appeared on the published... I thought "wrongly" that if I unpublished it would solve the problem.
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Support Team
Support Team posted this 11 December 2023

Hello Renato,

Thanks for contacting us!

Please let us know, did you deleted the website project from the Nicepage Dashboard after unpublishing the website.
We do not recommend unpublishing the website, to apply the changes edit the website and press Publish website again, to update the data.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Renato, Thanks for contacting us! Please let us know, did you deleted the website project from the Nicepage Dashboard after unpublishing the website. We do not recommend unpublishing the website, to apply the changes edit the website and press Publish website again, to update the data. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rmfgfs
4 Posts
rmfgfs posted this 12 December 2023

Didn't deleted the website project from the Nicepage Dashboard. What is happening is that, when trying to publish it on the publish and Export board it says that name of the site and domain says already in use.
On the "configuration of the site" in fact they appear as green, but not published on the web...

Didn't deleted the website project from the Nicepage Dashboard. What is happening is that, when trying to publish it on the publish and Export board it says that name of the site and domain says already in use. On the "configuration of the site" in fact they appear as green, but not published on the web...
Support Team
Support Team posted this 12 December 2023

Hello,

Could you please open the Online Builder dashboard:
https://nicepage.com/Editor/Siteboard/#/dashboard
Then find this website under the "Published from APP" websites, select it, and press the DELETE button. Then try to publish it again. This will not remove the website from the desktop app but will remove it from our database. This should help. Please let us know the result.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Could you please open the Online Builder dashboard: https://nicepage.com/Editor/Siteboard/#/dashboard Then find this website under the "Published from APP" websites, select it, and press the DELETE button. Then try to publish it again. This will not remove the website from the desktop app but will remove it from our database. This should help. Please let us know the result. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rmfgfs
4 Posts
rmfgfs posted this 12 December 2023

Perfect. Solved. Thanks for the all the help.

Perfect. Solved. Thanks for the all the help.
Support Team
Support Team posted this 12 December 2023

Hello Renato,

Nice to hear that everything is fine now, feel free to contact us on any occasion.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Renato, Nice to hear that everything is fine now, feel free to contact us on any occasion. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rmfgfs
4 Posts
rmfgfs posted this 05 January 2024

Amazing Help from the Support Team

Amazing Help from the Support Team
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