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info11517
1 Posts
info11517 posted this 12 November 2023
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hi,

when I start nice page on mij MacBook, I only get a white page with te logo of nave-age, but I cannot login. I already removed everything, but that has no effect. only I can login, but my site is on this computer. when I insta the application on another Mac I can login. can you tell me what's wrong?

hi, when I start nice page on mij MacBook, I only get a white page with te logo of nave-age, but I cannot login. I already removed everything, but that has no effect. only I can login, but my site is on this computer. when I insta the application on another Mac I can login. can you tell me what's wrong?
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MerlinAZ
2689 Posts
MerlinAZ posted this 12 November 2023

If it’s a white “loading” page, click on the Nicepage logo on the top left of the screen.
Otherwise I misunderstood your issue.
A screenshot might help.

If it’s a white “loading” page, click on the Nicepage logo on the top left of the screen. Otherwise I misunderstood your issue. A screenshot might help.
Support Team
Support Team posted this 13 November 2023

Hello Yvonne,

Thanks for using Nicepage!

  1. Make sure that you are running the latest version of Nicepage. Nicepage releases updates regularly to fix bugs and improve performance. You can check for updates by going to Help > Check for Updates.

  2. Disable your antivirus software temporarily. Antivirus software can sometimes interfere with Nicepage. If you are still having trouble opening Nicepage after disabling your antivirus software, you can try whitelisting the Nicepage application.

  3. Please click the Nicepage icon during the Loading process and log into Nicepage after that, sometimes this is helpful.

Please let us know the result.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Yvonne, Thanks for using Nicepage! 1. Make sure that you are running the latest version of Nicepage. Nicepage releases updates regularly to fix bugs and improve performance. You can check for updates by going to Help > Check for Updates. 2. Disable your antivirus software temporarily. Antivirus software can sometimes interfere with Nicepage. If you are still having trouble opening Nicepage after disabling your antivirus software, you can try whitelisting the Nicepage application. 3. Please click the Nicepage icon during the Loading process and log into Nicepage after that, sometimes this is helpful. Please let us know the result. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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