Saved Bulleted List / Button block's updated text content do not appear on front page

illestothvisualz
2 Posts
illestothvisualz posted this 28 October 2023
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Dear Support!

I use Nicepage to build a website. I added button and bulleted list blocks to the site and updated
the content of it with my own text, and saved the page, but on the front page the text content
does not appear. The button appears with the text "Button" inside it, the Bulleted list with
"Sample item 1", "Sample item 2", etc.
I would be really grateful if you could help me with this problem. Thank you in advance.

Best regards,
Illés Tóth

Dear Support! I use Nicepage to build a website. I added button and bulleted list blocks to the site and updated the content of it with my own text, and saved the page, but on the front page the text content does not appear. The button appears with the text "Button" inside it, the Bulleted list with "Sample item 1", "Sample item 2", etc. I would be really grateful if you could help me with this problem. Thank you in advance. Best regards, Illés Tóth
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Support Team
Support Team posted this 28 October 2023

Hello,
Thanks for your interest in Nicepage!

Could you please explain in more detail where exactly you can see your page without edited text and where your front page is situated?
We will try our best to help you but for that additional information is required to completely understand the issue.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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Hello, Thanks for your interest in Nicepage! Could you please explain in more detail where exactly you can see your page without edited text and where your front page is situated? We will try our best to help you but for that additional information is required to completely understand the issue. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
illestothvisualz
2 Posts
illestothvisualz posted this 30 October 2023

I think the problem is caused by plugin-theme version conflicts:

„The active theme has a version lower than the plugin version. Please update the theme too.”

This is the error message I get on the WP dashboard. As far as I am concerned, I cannot update the theme though,
only if the Theme was developed on the Desktop app version of Nicepage, but this page was
not developed there, so I can not export it to the desktop app, update it and re-import it to wordpress.
Am I right? Thank you for making it clear.

I think the problem is caused by plugin-theme version conflicts: „The active theme has a version lower than the plugin version. Please update the theme too.” This is the error message I get on the WP dashboard. As far as I am concerned, I cannot update the theme though, only if the Theme was developed on the Desktop app version of Nicepage, but this page was not developed there, so I can not export it to the desktop app, update it and re-import it to wordpress. Am I right? Thank you for making it clear.
Support Team
Support Team posted this 30 October 2023

Hi,

The Theme can be edited in the desktop application only, you cannot edit it in the plug-in. But the Theme can be exported without the content (do not include the Pages option in the export dialog). So you can update the theme in the updated desktop application and export only the Theme and upload it on the site.

In any case, if this does not help with your issue please provide an access to your site backend and some screenshots explaining how we could reproduce the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, The Theme can be edited in the desktop application only, you cannot edit it in the plug-in. But the Theme can be exported without the content (do not include the Pages option in the export dialog). So you can update the theme in the updated desktop application and export only the Theme and upload it on the site. In any case, if this does not help with your issue please provide an access to your site backend and some screenshots explaining how we could reproduce the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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