Custom domain vs nicepage site - problem with layout

artur.bula
2 Posts
artur.bula posted this 19 October 2023
Report a bug

I have a Pro plan.
I exported the site on my own domain (https://planning.bimodal-solutions.com/). Yesterday the site looked as designed, today it broke down. On https://raportpp.nicepage.io/ the site displays correctly all the time.
There is probably a problem with the CSS. However, this issue is on Nicepage's side.

Can I ask for help with this issue?

I tried to pull back the publication and publish the page again. Unfortunately, an error appears: "failed to fulfill the request".

I have a Pro plan. I exported the site on my own domain (https://planning.bimodal-solutions.com/). Yesterday the site looked as designed, today it broke down. On https://raportpp.nicepage.io/ the site displays correctly all the time. There is probably a problem with the CSS. However, this issue is on Nicepage's side. Can I ask for help with this issue? I tried to pull back the publication and publish the page again. Unfortunately, an error appears: "failed to fulfill the request".
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Support Team
Support Team posted this 19 October 2023

Hello Artur,

Please let us know what exact element is broken, we can see now 2 sites that look absolutely the same.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Artur, Please let us know what exact element is broken, we can see now 2 sites that look absolutely the same. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
artur.bula
2 Posts
artur.bula posted this 19 October 2023

Hello,
thank you for answer.
We were getting an error related to css. However, at this point, it is already fine. Maybe somehow there was a temporary error on your server or something like that.
Sorry for the confusion and thank you for your reply.

Hello, thank you for answer. We were getting an error related to css. However, at this point, it is already fine. Maybe somehow there was a temporary error on your server or something like that. Sorry for the confusion and thank you for your reply.
Support Team
Support Team posted this 19 October 2023

Hello Artur,

You are welcome.
Please note it may take time for up to 6-72 hours for a custom domain to be fully connected and SSL certificate released.
Let us know in case you have any other questions.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Artur, You are welcome. Please note it may take time for up to 6-72 hours for a custom domain to be fully connected and SSL certificate released. Let us know in case you have any other questions. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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