Publishing site with custom domain

bryce472
3 Posts
bryce472 posted this 10 October 2023
Ask a Question

Hey all
I'm trying to publish my site with my own domain. I went through the custom domain documentation and followed the steps, but it's still telling me that I don't have the A-Record. I added the A-record through my domain registrar yesterday screenshot is attached.
Is there something that I'm missing?

Hey all I'm trying to publish my site with my own domain. I went through the custom domain documentation and followed the steps, but it's still telling me that I don't have the A-Record. I added the A-record through my domain registrar yesterday screenshot is attached. Is there something that I'm missing?
Vote to pay developers attention to this features or issue.
6 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 11 October 2023

Hello Bryce,

Thanks for reaching out to us

Unfortunately, we can't see that you've published the website from your current account.

Please specify the purpose of the IP 206.188.192.83 in your settings. If you want to assign a custom domain name there should be one IP address with A record.

a-record-a.png

Go to Publish >> Check your domain connection, if everything is okay - press Publish Website.

custom-domain-name.png

...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Bryce, Thanks for reaching out to us Unfortunately, we can't see that you've published the website from your current account. Please specify the purpose of the IP 206.188.192.83 in your settings. If you want to assign a custom domain name there should be one IP address with A record. !a-record-a.png! Go to Publish >> Check your domain connection, if everything is okay - press Publish Website. !custom-domain-name.png! ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
bryce472
3 Posts
bryce472 posted this 12 October 2023

I'm unable to publish the site with the custom domain.
I removed the IP 206.188.192.83 in my records and I'm still unable to publish the site with the custom domain. I checked the domain like you suggested and I get the error in the screenshot that's attached.

I'm unable to publish the site with the custom domain. I removed the IP 206.188.192.83 in my records and I'm still unable to publish the site with the custom domain. I checked the domain like you suggested and I get the error in the screenshot that's attached.
Support Team
Support Team posted this 12 October 2023

Hi Bryce,
Thanks for the reply

Please press Publish to Nicepage button and attach the screenshot of your settings in domain registrar company

Kindly take note that applying the changes might take up to 72 hrs, usually it’s faster
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Bryce, Thanks for the reply Please press ***Publish to Nicepage*** button and attach the screenshot of your settings in domain registrar company Kindly take note that applying the changes might take up to 72 hrs, usually it’s faster ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
bryce472
3 Posts
bryce472 posted this 12 October 2023

That worked. Thank you

That worked. Thank you
hussien.mostafa
2 Posts
hussien.mostafa posted this 2 weeks ago

Have activated license still when tries it is asking for license

Have activated license still when tries it is asking for license
Support Team
Support Team posted this 2 weeks ago

Hello,

Have activated license still when tries it is asking for license

Please read the dialog box carefully. It says you have already published more than 3 websites with custom domains on the Nicepage hosting, and if you want to publish more websites, you need a higher Nicepage premium plan.

018arq2.png

Please let us know if you require assistance.

Feel free to create a separate ticket for your question.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, >Have activated license still when tries it is asking for license Please read the dialog box carefully. It says you have already published more than 3 websites with custom domains on the Nicepage hosting, and if you want to publish more websites, you need a higher Nicepage premium plan. !018arq2.png! Please let us know if you require assistance. Feel free to create a separate ticket for your question. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments