Header/Store glitch

solveandscale
8 Posts
solveandscale posted this 26 September 2023
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https://prnt.sc/TMUWWliHGIrJ Please see screenshot. There is a serious glitch which is making the UX extremely frustrating to use.

The store page keeps reappearing into the header and keeps reappearing without me adding it into the menu. I have already deleted it 10 times.
A. The functionality of this ecommerce update is so limited that its pointless to use. (no bulk upload, no cms to manage products etc)
B. The functionality is glitching with the rest of the site making the intended software unusable.

Can you remove the ecommerce functionality until it actually works?

https://prnt.sc/TMUWWliHGIrJ Please see screenshot. There is a serious glitch which is making the UX extremely frustrating to use. The store page keeps reappearing into the header and keeps reappearing without me adding it into the menu. I have already deleted it 10 times. A. The functionality of this ecommerce update is so limited that its pointless to use. (no bulk upload, no cms to manage products etc) B. The functionality is glitching with the rest of the site making the intended software unusable. Can you remove the ecommerce functionality until it actually works?
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Support Team
Support Team posted this 26 September 2023

Hi Daniel,

Thank you for your comments. We're working on implementing e-commerce solution for HTML websites without CMS. If you want to use CMS, we recommend that you consider WordPress with Woocommerce or Joomla with VirtueMart. Nicepage provides e-commerce templates for these extensions.

At what moment did the "Store" item appear on the menu?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Daniel, Thank you for your comments. We're working on implementing e-commerce solution for HTML websites without CMS. If you want to use CMS, we recommend that you consider WordPress with Woocommerce or Joomla with VirtueMart. Nicepage provides e-commerce templates for these extensions. At what moment did the "Store" item appear on the menu? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
solveandscale
8 Posts
solveandscale posted this 26 September 2023

The reason that this is happening, is notwithstanding the fact the Ecommerce box is unticked, the next time I go to publish the site the site the Ecommerce box is ticked, its entirely natural to assume it will not enable itself after the user disables it. However the site builder keeps enabling it and when the site is published, the 'Store' adds itself to the menu, completely messing it up.

Can you remove this ecommerce functionality as A its not fit for purpose and B it clearly has not been tested fully as its interfering with the core functionality of the site builder.

The reason that this is happening, is notwithstanding the fact the Ecommerce box is unticked, the next time I go to publish the site the site the Ecommerce box is ticked, its entirely natural to assume it will not enable itself after the user disables it. However the site builder keeps enabling it and when the site is published, the 'Store' adds itself to the menu, completely messing it up. Can you remove this ecommerce functionality as A its not fit for purpose and B it clearly has not been tested fully as its interfering with the core functionality of the site builder.

Last edited 26 September 2023 by solveandscale

solveandscale
8 Posts
solveandscale posted this 26 September 2023

In fact this is still happening and the store is adding itself to the menu even when I disable Ecommerce. This is a critical issue with the software and is broken.

In fact this is still happening and the store is adding itself to the menu even when I disable Ecommerce. This is a critical issue with the software and is broken.
solveandscale
8 Posts
solveandscale posted this 26 September 2023

I am really getting frustrated with having to keep reformatting the header menu every time https://screenrec.com/share/mkq7TBustF here is a video of the issue. Please provide a fix for this or the software is totally broken.

I am really getting frustrated with having to keep reformatting the header menu every time https://screenrec.com/share/mkq7TBustF here is a video of the issue. Please provide a fix for this or the software is totally broken.
Support Team
Support Team posted this 02 October 2023

Hello Daniel,

Since you are not using e-commerce features, did you try to remove the Products from the Quick Access Panel?
Did you modify anything there?

8a7g3w.png

Once the products are removed after that the Store page shouldn't appear in your Menu Items.

If the issue persists, please export your website as a project file and attach it to this ticket

1export-project.png

...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Daniel, Since you are not using e-commerce features, did you try to remove the **Products** from the **Quick Access Panel**? Did you modify anything there? !8a7g3w.png! Once the products are removed after that the **Store** page shouldn't appear in your *Menu Items*. If the issue persists, please export your website as a project file and attach it to this ticket !1export-project.png! ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
8a7g3w.png
1export-project.png
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